Field Service Engineer

🕒 September 22

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $85k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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This company has sponsored H1B visas in the past.

👻 Ghost score 2%

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Emerson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1890

🏭 Manufacturing

💼 Consulting

🍽️ Food & Beverage

Manufacturing • Consulting • Food & Beverage

Emerson is a global technology, software, and engineering company known for driving innovation that aims to make the world healthier, safer, smarter, and more sustainable. This company operates as a powerhouse in various sectors, focusing on delivering advanced solutions and services that align with its commitments to environmental, social, and governance standards. Emerson is dedicated to sustainability, diversity, equity, and inclusion while actively engaging in communities and promoting STEM initiatives. The company's expertise in automation and its top-tier leadership contribute to its global reputation.

📋 Description

• Serve as the primary technical resource and Emerson representative for assigned customer locations • Build strong customer partnerships through consistent engagement, responsiveness, and technical expertise • Deliver training and technical guidance on system operation, maintenance, and troubleshooting best practices • Support installation, modification, maintenance, commissioning, startup, and repair of control systems and related equipment • Provide technical consultation and recommendations to improve equipment performance, reliability, and operational efficiency • Investigate and resolve technical challenges using structured troubleshooting and root cause analysis • Develop, update, and improve maintenance procedures, quality processes, and operational practices • Support projects through engineering support, Factory Acceptance Testing, installation, commissioning, startup, testing, and ongoing customer support • Identify opportunities to enhance system performance, reliability, and effectiveness • Maintain accurate documentation of service activities, technical findings, and customer recommendations • Champion safety and ensure work complies with applicable standards, regulations, and procedures • Serve Emerson's dedicated local presence for a strategic customer supporting critical water infrastructure

🎯 Requirements

• Bachelor's degree in Engineering, a related technical field, or an equivalent combination of education and relevant experience • Minimum of three (3) years of engineering, field service, operations, maintenance, automation, or technical support experience within industrial, utility, manufacturing, water/wastewater, power generation, or related industries • Ability to troubleshoot, diagnose, and resolve technical and operational issues within complex systems • Experience with or willingness to learn skills leading and implementing engineering solutions for DCS and SCADA projects • Strong communication and relationship-building skills • Ability to collaborate effectively with customers and cross-functional teams • Ability to work independently, manage multiple priorities, and deliver results in a customer-focused environment • Residence in, or willingness to relocate to, the Southeast Virginia, Hampton Roads, or Eastern Shore region • Ability and willingness to travel regionally up to 75% • Legal authorization to work in the United States; sponsorship will not be provided now or in the future • Preferred: Experience with DCS, PLC, or industrial automation systems • Preferred: Working knowledge of Ladder Logic, SAMA diagrams, and P&ID drawings • Preferred: Experience in power generation, water treatment, wastewater treatment, or other critical infrastructure industries • Preferred: Familiarity with process control systems, instrumentation, and industrial networking technologies • Preferred: Previous customer-facing field engineering, commissioning, startup, or technical service experience

🏖️ Benefits

• Annual merit review process rewarding performance • Medical insurance plans • Dental coverage • Vision coverage • Employee Assistance Program • 401(k) • Tuition reimbursement • Employee resource groups • Employee recognition • Flexible time off plans • Paid parental leave (maternal and paternal) • Vacation leave • Holiday leave • Mentorship, training, and leadership opportunities • Ongoing career development • Inclusive and collaborative workplace culture

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