Field Engineer – Emergency Call Handling

🔥 2 hours ago

🐊 Florida, Illinois, +17 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🎸 Tennessee – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Motorola Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1928

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Perform system configuration for supported and assigned Emergency Call Handling solutions, including hybrid cloud and SaaS-based applications • Perform site verification testing before cutting a site into a production environment • Configure and troubleshoot connectivity between local site infrastructure and cloud-hosted application environments • Support customers and channel partners while deploying the ECH solution into production • Document solution changes, including cloud tenant configurations and API integrations, during implementation • Ensure installation and quality issues are resolved in a timely and efficient manner • Participate in developing and approving Methods of Procedure for cloud migrations and system upgrades • Participate in pre-contract oral presentations and customer negotiations as required • Maintain subject matter expertise in emerging cloud-native public safety technologies • Report to the ECH Field Engineer Manager • Travel in excess of 75%

🎯 Requirements

• High School diploma, or G.E.D. or Associates, and Bachelor's degree • Legal authorization to work in the U.S. indefinitely is required • Employer work permit sponsorship is not available • 3+ years of deployment and integration of complex IP products and systems • Experience with Cloud Platforms and Deployment Models (e.g., Azure, AWS, or Private Cloud environments) • Experience with cloud-based application troubleshooting, including connectivity, latency analysis, and identity management (SSO/Active Directory) • CompTIA Network+ AND Security+ • Experience with installation, administration, and troubleshooting of Server Virtualization, specifically VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+ • Experience with Database Servers, specifically Microsoft SQL Server 2008 R2, 2012, or 2016 • Experience with Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2 • Experience with Workstation Operating Systems, specifically Windows 7 and 10 • Experience with Linux • Experience with Network Switches, preferably Cisco IOS • Basic knowledge of Firewalls and Routers, preferably Fortinet FortiGate • Experience with server hardware and workstation hardware • Previous experience in Public Safety Applications deployment and integration, and/or operations and administration preferred • Relevant cloud certifications preferred • Ability to apply critical thinking skills to solve problems and make decisions

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Referral Payment Plan • Travel exceeding 75%