Revenue Operations Proposal Specialist

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

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EmpiRx Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Healthcare • Healthcare Insurance • Artificial Intelligence

EmpiRx Health is a clinically-driven pharmacy benefits management (PBM) company that uses a Medication Optimization (MO) operating model to improve patient outcomes and lower drug costs. The company combines in-house clinical pharmacists, peer-to-peer physician collaboration, and AI-powered population health and analytics technology (the Clinically™ platform and Population Health Engine) to assess pharmacy claims, identify clinically appropriate medication interventions, guarantee auditable savings to plan sponsors, and provide high-touch member care advocacy. EmpiRx partners with plan sponsors and health plans to replace traditional rebate-driven PBM models with value- and outcomes-based pharmacy care.

📋 Description

• Manage assigned RFPs, RFIs, follow-up questionnaires, BAFOs, and related proposal projects from intake through final submission • Develop project timelines, schedules, assignments, and review deadlines • Coordinate response teams to ensure accurate and timely completion of deliverables • Partner with Sales and subject matter experts to develop tailored proposal content aligned with prospect requirements and sales strategy • Review minimum requirements and identify business, contractual, security, operational, and content risks for escalation • Participate in or facilitate Strategy to Win and proposal strategy discussions • Write, edit, and tailor proposal responses, including independently completing non-complex RFPs and questionnaires • Conduct quality reviews for completeness, consistency, accuracy, content flow, grammar, formatting, and compliance • Produce and organize final electronic or hard-copy proposal deliverables • Serve as operational backup to the Sr Manager Proposal Operations • Support daily management of the Proposals Inbox, including logging requests, coordinating assignments, tracking tasks, and monitoring deliverables • Monitor proposal pipeline activity in Salesforce and maintain accurate opportunity, project, milestone, and deliverable information • Track proposal activity, win/loss results, feedback, workload, and team metrics • Maintain organized proposal files, templates, attachments, supporting documentation, and reusable assets • Maintain Salesforce data quality and build or maintain reports and dashboards for proposal activity, pipeline health, sales performance, deadlines, outcomes, and metrics • Analyze proposal and go-to-market performance trends and respond to ad hoc reporting and data requests • Maintain sales and proposal policies, procedures, and documentation • Provide finalist support to Sales and Client Management teams • Equip Sales with current proposal content, templates, resources, processes, and tools • Identify improvement opportunities using field feedback and data • Standardize and continuously improve proposal workflows, templates, content libraries, review procedures, and administrative processes • Use Responsive/RFPIO or comparable proposal automation software, Salesforce, Power BI, Microsoft Excel, and other Revenue Operations systems • Collaborate with Sales, Marketing, Finance, Legal, Clinical, Underwriting, Client Services, and Commercial teams • Document processes, participate in operational cadences and governance activities, and contribute to the Revenue Operations technology stack • Participate in projects improving content repositories, templates, integrations, reporting, and proposal or Revenue Operations assets • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in business, communications, marketing, healthcare administration, or a related field preferred; an equivalent combination of education and relevant professional experience may be considered • 4+ years of experience in proposal management, RFP development, Revenue Operations, Sales Operations, business development, or a related field • 2+ years of experience independently managing complex RFP or RFI projects from intake through submission • Experience in PBM, pharmacy benefits, healthcare, managed care, health insurance, or another complex regulated industry strongly preferred • Experience coordinating multiple concurrent projects with firm internal and external deadlines • Experience working cross-functionally with Sales, Underwriting, Clinical, Legal/Compliance, IT/Security, Client Services, Finance, or other subject matter experts preferred • Exceptional writing, editing, proofreading, document-production, and quality-control skills • Strong project management, organizational, prioritization, and stakeholder coordination skills • Ability to independently manage proposals, identify and escalate risks, and provide operational coverage with limited supervision • Ability to translate complex PBM, clinical, financial, operational, and technical information into clear, persuasive proposal responses • Advanced proficiency with Microsoft Word • Working proficiency with Microsoft Excel and PowerPoint • Strong judgment, discretion, attention to detail, written and verbal communication skills, and ability to work effectively in a fast-paced environment • Experience with Salesforce CRM strongly preferred, including building or maintaining Salesforce reports and dashboards • Experience with Responsive/RFPIO, Loopio, Qvidian, or a comparable proposal automation and content management platform strongly preferred • Experience with Power BI and Revenue Operations systems or integrations • Working knowledge of pharmacy networks, formulary management, specialty pharmacy, clinical programs, utilization management, pricing or underwriting concepts, and PBM operations

🏖️ Benefits

• Paid Time Off • 401(k) program • Health Insurance including Dental & Vision coverage • Student Loan Reimbursement • Health Savings Account • Employee Assistance Program • Remote work arrangement • Equal Opportunity Employer commitment and inclusive workplace

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