Principal Technical Business Systems Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $114k - $165.3k / year

⏰ Full Time

🔴 Lead

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Lead cross-functional collaboration in an Agile environment to gather and document business requirements for software development projects • Analyze and translate business needs into clear, concise user stories aligned with project goals • Conduct complex work independently, exercising judgment and influencing best practices • Facilitate communication between business stakeholders and development teams • Conduct interviews, story mapping, storyboarding, workflow analysis, process analysis, and observation sessions • Analyze existing systems and processes to identify improvement and efficiency opportunities • Collaborate with Quality Assurance and Engineers to review story requirements and validate system functionality • Troubleshoot issues, conduct impact analysis, and recommend solutions • Review system enhancements with project stakeholders • Create flow diagrams and document technical solutions • Stay informed about business analysis and Agile best practices and emerging trends • Coach and mentor Analysts and lead the Analyst community Center of Excellence within the Value stream • Provide solutions to complex business problems with Architects and System Analysts • Participate in future application roadmaps and improve application scalability and resilience • Act as a key point of contact for business queries, particularly during major incidents

🎯 Requirements

• 10+ years of relevant work experience working with development and systems teams as a Lead Business Systems Analyst • Ability to analyze complex business processes and identify areas for improvement • Ability to identify and solve business problems through innovative and practical solutions • Effective communication skills to understand stakeholder needs and convey technical information clearly • Proficiency in collecting, documenting, and managing system requirements from stakeholders • Understanding of technology and systems, including highly complex multi-platform applications and databases • Effective documentation skills for comprehensive reports, manuals, workflows, and specifications • Ability to manage tasks, timelines, and resources effectively • Flexibility and adaptability to changes in project scope, requirements, or technological advancements • High proficiency with SQL, Toad, MS Access, Excel, and/or SharePoint • Strong knowledge of Agile development methodology, including experience with Jira and Confluence • Applicants must be authorized to work for any employer in the U.S.; no employment visa sponsorship, including CPT/OPT • Reliable high-speed internet with a wired connection and a minimally disruptive home workspace for remote work • Bachelor’s degree in a related field (preferred, not required) • Experience with Agile principles (preferred) • Prior production support and troubleshooting experience (preferred) • Experience as a QA or Developer (preferred)

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) facilitating inclusion and collaboration • Flexible work environment • Other necessary computer equipment provided • Bonus program opportunity for non-sales positions