Senior Analyst, Supplier Performance & Risk

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $79.4k - $112.2k / year

⏰ Full Time

🟠 Senior

🎲 Risk

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Monitor and analyze supplier performance against SLAs, KPIs, contractual commitments, and service expectations • Maintain supplier scorecards, dashboards, and performance reporting • Facilitate supplier business reviews and present performance findings, risks, and improvement opportunities • Identify supplier performance issues, investigate contributing factors, and recommend corrective actions • Track supplier corrective action plans and support timely resolution • Analyze external workforce and third-party engagement risks, including tenure, co-employment, access, supplier performance, and regulatory considerations • Evaluate risk indicators and recommend mitigation actions within governance frameworks • Resolve complex supplier and external workforce issues with stakeholders • Monitor contractor and supplier adherence to policies, contractual terms, regulatory requirements, and company policies • Support supplier and external workforce risk controls and governance processes • Assist with system access and related-control reviews for contractors, vendors, affiliated entities, regulators, and customer testers • Identify process and control gaps and recommend improvements • Serve as a key contact for supplier performance and compliance matters • Communicate performance expectations and resolve complex performance or service issues with suppliers • Coordinate supplier activities with Sourcing, Procurement, External Workforce Operations, and business stakeholders • Prepare and analyze reporting on supplier performance, risk indicators, compliance metrics, and service trends • Translate performance and risk data into actionable insights • Develop materials for supplier reviews and internal governance discussions • Support management reporting and ad hoc supplier performance and risk analysis requests

🎯 Requirements

• Bachelor’s degree in Business, Risk Management, Supply Chain, Human Resources, Finance, or a related field, or equivalent experience • 4–7 years of experience in supplier management, vendor management, procurement, third-party risk, external workforce operations, or a related field • Experience working with external labor, contingent workforce, staffing, or other third-party service providers • Experience analyzing supplier performance using SLAs, KPIs, scorecards, or similar performance measures • Experience identifying and resolving supplier performance, operational, compliance, or risk issues • Experience working across multiple stakeholder groups to achieve business objectives • Strong knowledge of supplier performance management and external workforce practices • Working knowledge of third-party risk, supplier governance, and compliance principles • Strong analytical and problem-solving skills • Ability to identify trends and translate data into practical recommendations • Strong written and verbal communication skills • Ability to explain challenging issues and influence internal and external stakeholders toward agreement • Ability to work independently within established policies, procedures, and governance frameworks • Strong organizational skills and attention to detail • Ability to manage multiple priorities and complex issues • Applicants must be authorized to work for any employer in the U.S.; no employment visa sponsorship or takeover of sponsorship, including CPT/OPT • Reliable high-speed internet with a wired connection and a suitable home workspace for remote work

🏖️ Benefits

• Medical, dental, vision and life insurance • 401(k) plan with generous company matching contributions (up to 6%) • Financial advisory services • Potential company discretionary contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment with the option to wear jeans • Paid time off program • Ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups open to all • Flexible work environment • Reliable high-speed internet and necessary computer equipment provided for remote and hybrid positions