Vice President – Franchise Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Empower Brands

Empower Brands

201 - 500 employees

💼 Consulting

🏗️ Construction

📦 Logistics

Consulting • Construction • Logistics

Empower Brands is a company focused on empowering franchisees through comprehensive support systems, including coaching, marketing strategies, and operational processes. They offer a range of award-winning brands in various industries such as outdoor living, roofing, lawn care, and home services. Empower Brands is dedicated to enhancing the lives of franchisees, their clients, and their communities by providing innovative solutions and personalized assistance throughout the franchise journey.

📋 Description

• Develop and execute the brand's operational strategy in alignment with overall business objectives • Serve as a strategic advisor to the Brand President and executive leadership team • Participate in annual strategic planning, budgeting, and long-range business planning • Translate company strategy into operational priorities, initiatives, and measurable outcomes • Identify emerging opportunities, risks, and industry trends impacting the franchise system • Champion innovation and continuous improvement • Provide executive leadership for operational support functions across the franchise system • Establish operational standards, service models, and support strategies enabling franchisee success • Ensure consistency in operational execution across all markets • Drive operational scalability and oversee operational governance and accountability • Own franchise system operational performance and franchisee business health • Improve franchisee profitability, operational execution, customer satisfaction, and unit economics • Establish performance expectations and accountability measures • Partner with Franchise Development on onboarding, ramp-up, retention, and long-term franchisee success • Partner with the Brand President to achieve revenue, EBITDA, and operational objectives • Develop and manage the Operations budget; analyze operational and financial metrics • Allocate resources to maximize organizational effectiveness and return on investment • Build, lead, and develop a high-performing Operations organization • Recruit, develop, and retain operational leaders; create succession plans • Mentor Directors and senior leaders • Collaborate with Marketing, Finance, Product, Technology, Training, and Shared Services • Represent Operations during executive planning and enterprise initiatives • Lead operational improvement and transformation initiatives • Drive adoption of systems, technology, automation, and best practices • Evaluate organizational structure and processes to improve efficiency and scalability • Sponsor change management initiatives • Ensure compliance with franchise agreements, operating standards, and company policies • Identify operational risks and implement mitigation strategies • Maintain operational controls and governance practices • Support business continuity planning and organizational resilience

🎯 Requirements

• Bachelor's degree in Business, Operations, Management, or a related field, or equivalent experience • 10+ years of progressive leadership experience in franchise operations, multi-unit operations, or executive business leadership • Demonstrated success leading large operational organizations • Experience developing and executing business strategy • Strong financial management experience, including budgeting and P&L accountability • Proven success improving franchisee performance, operational execution, and organizational effectiveness • Experience leading organizational change and operational transformation • Ability to travel approximately 40–50% • Preferred: Experience within a franchisor or multi-unit service organization • Preferred: Experience supporting private equity-backed organizations • Preferred: Multi-brand leadership experience • Preferred: MBA or other advanced business degree • Preferred: Experience leading enterprise operational transformation initiatives • Executive leadership and strategic thinking • Strong financial and business acumen • Ability to influence executive stakeholders • Organizational development and talent leadership • Franchise operations expertise • Enterprise change leadership • Exceptional communication and executive presence • Strong analytical and decision-making abilities • Cross-functional collaboration and influence • Customer- and franchisee-focused leadership style

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