Associate Product Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

👻 Ghost score 0%

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Logo of EMS Management & Consultants, Inc.

EMS Management & Consultants, Inc.

501 - 1000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EMS Management & Consultants, Inc. (EMS|MC) is a company that specializes in providing comprehensive operational solutions for over 1,500 emergency medical services (EMS) providers across the United States, including hospital systems, municipalities, and private companies. Founded by professionals within the EMS industry, EMS|MC offers services designed to optimize reimbursement, resources, and regulatory compliance. With more than 25 years of experience, the company leverages technologies like EMsmart, a SaaS-driven billing solution, to enhance revenue performance for EMS agencies. EMS|MC also works closely with the PWW Advisory Group to ensure compliance with the ever-changing regulatory landscape, providing tools and educational resources to EMS providers.

📋 Description

• Own clearly defined product problems or outcome areas within a product or workflow • Conduct customer and internal user interviews to understand workflows, pain points, and unmet needs • Translate insights into problem statements, hypotheses, and success metrics • Use data, research, and feedback to validate problems before proposing solutions • Define solutions collaboratively with Design and Engineering, balancing customer value, feasibility, and impact • Write clear user stories and acceptance criteria • Participate in sprint planning, backlog refinement, demos, and retrospectives • Make day-to-day product decisions within the area of ownership • Define and track success metrics for owned initiatives • Analyze feature adoption, usage patterns, and workflow impact • Use outcomes to inform iteration, improvements, or course correction • Partner with Engineering, Design, Operations, and Support as product owner • Communicate priorities, tradeoffs, and decisions • Present findings, recommendations, and results to product leadership • Perform other duties as assigned

🎯 Requirements

• Associate’s degree in Business Administration, Computer Science, Engineering, or a related field; or equivalent experience • Strong problem solving and analytical skills • Strong communication and documentation skills • Ability to break down complex problems into manageable pieces • Ability to collaborate with cross-functional teams in a fast-paced environment • Curiosity, coachability, and strong desire to learn product best practices • Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients • Familiarity using Jira or Pendo • Experience in business analysis • Previous experience in Healthcare Revenue Cycle Management • Quiet, private workspace free from significant distractions required for remote work • Reliable internet connection required for remote work • Must be able to travel occasionally to attend required company meetings • Must be authorized to work in the United States now and in the future; no current or future visa sponsorship

🏖️ Benefits

• Discretionary bonus plan • Comprehensive benefit package • Retirement plan • Health coverage • Paid time off • Necessary equipment, including a computer, monitor, keyboard, mouse and headset • Reasonable accommodations for qualified individuals with disabilities • Occasional required company meetings/travel

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