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Supervisor, Revenue Recovery Support

🔥 0 minutes ago

🎸 Tennessee – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on EnableComp's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of EnableComp

EnableComp

501 - 1000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Venture Round on 2022-07

Consulting • Insurance • Logistics

EnableComp is a company that specializes in revenue cycle management (RCM) for healthcare providers and health systems across the United States. They focus on processing complex claims related to Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid, as well as denial management for all payer classes. By leveraging intelligent automation and their proprietary E360 RCM™ platform, EnableComp helps healthcare providers increase revenue, control costs, and streamline billing processes. With expertise in handling complex claims, the company ensures accurate and timely reimbursement, providing significant uplift to collections and improving the financial performance of its clients.

📋 Description

• Supervise assigned team members, distribute work, and monitor productivity, quality, inventory, and turnaround times • Train and coach employees, provide feedback, complete performance evaluations, and address performance concerns • Participate in hiring, onboarding, scheduling, and employee lifecycle activities • Serve as the first escalation point for client inquiries, account issues, payer responses, documentation needs, payment research, and system concerns • Coordinate timely and accurate responses to client requests and inform management of significant or recurring issues • Review client systems and payment activity to identify discrepancies, process gaps, and revenue opportunities • Direct follow-up on medical necessity, DRG validation, and Zero Balance accounts • Prioritize accounts based on financial opportunity, aging, payer requirements, timely filing, and client expectations • Conduct quality reviews and address gaps in account research, documentation, follow-up, and client communication • Review team reports and performance measures and share risks, trends, and recommended actions with management • Partner with Revenue Recovery, Client Success, Data Quality, Product, Technology, and other teams to resolve issues • Maintain working knowledge of payer policies, medical necessity requirements, DRG reimbursement concepts, billing practices, and client workflows • Ensure activities follow client requirements, internal procedures, and privacy and security standards • Identify workflow, training, and documentation improvements and support approved changes • Perform other duties as required

🎯 Requirements

• High school diploma or GED required; associate or bachelor’s degree preferred • Equivalent combination of education and experience will be considered • 4+ years of experience in healthcare billing, collections, revenue cycle operations, or revenue recovery • 1-2 years of supervisory or team lead experience preferred • Experience with payer follow-up, account research, payment review, or client support • Familiarity with medical necessity, DRG validation, or Zero Balance recovery preferred • Proficiency with Microsoft Office, particularly Excel, Word, and Outlook • Experience using reporting tools such as Power BI preferred • Timely and regular attendance • Ability to communicate clearly with employees, clients, and cross-functional partners • Ability to prioritize and manage multiple competing priorities and projects concurrently • Ability to work effectively in a production environment with changing priorities and deadlines • Strong analytical, organizational, and problem-solving skills • Ability to handle patient health information and confidential client information appropriately • Must be able to perform each essential duty satisfactorily; reasonable accommodations may be made for qualified individuals with disabilities

🏖️ Benefits

• Full-Time employment • Professional growth and development opportunities • Tools, resources, and support for career growth • Flexible, family-oriented work culture • Work-life balance support • Employee empowerment • Top Workplaces-recognized employer

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