Clinical Coordination Manager

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Enable Dental

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Enable Dental is a portable, at-home dental care provider that brings dental services directly to patients in their homes, assisted living facilities, and community centers. Specializing in providing comprehensive dental care to seniors, individuals with memory issues, and special needs populations, Enable Dental focuses on eliminating the stress of traveling for dental appointments. Their services include exams, cleanings, fillings, extractions, and more, all performed by licensed professionals in a comfortable and familiar environment, ensuring high-quality care accessible to those who may have limited options.

📋 Description

• Lead, mentor, and develop Clinical Coordinators through clear priorities, delegation, accountability, and follow-through • Conduct regular 1:1s, performance reviews, coaching, and ongoing training refreshers • Oversee team scheduling, workload balancing, and coverage across markets • Support onboarding and competency development for new team members • Monitor near-term and upcoming provider schedules to identify open capacity, underfilled provider days, and scheduling risks • Ensure accepted treatment and unscheduled new-patient backlogs are actively worked • Track and escalate scheduling barriers, including medical clearances, insurance verification, pre-medication needs, facility documentation, and lab-case concerns • Monitor Clinical Days at Goal and schedule disruptions • Analyze scheduling barriers, backlog trends, fall-aparts, and schedule-health concerns to identify root causes • Develop preventive strategies and implement workflow or SOP improvements • Support system optimization, automation initiatives, and process refinements in CareStack and Healier • Partner across departments to resolve scheduling barriers and support consistent patient flow • Serve as an escalation point for complex scheduling needs or facility and provider concerns • Monitor and report team performance and operational health indicators • Provide weekly insights, actions taken, next steps, and performance updates to leadership • Ensure accurate documentation standards in CareStack and Healier

🎯 Requirements

• 5+ years in dental, medical, or clinical scheduling/coordination • Minimum 2 years of leadership experience • Experience with CareStack or similar EMR platforms required • Experience with Google Suite required • Strong understanding of medical/dental workflows and provider scheduling • Experience with multi-facility coordination and scheduling • Knowledge of pre-medication and medical clearance processes • Knowledge of insurance verification and lab case coordination • Demonstrated success managing remote teams, delegating work, coaching performance, holding employees accountable, and implementing process improvements • Excellent communication and relationship-building skills • Strong organizational, delegation, and prioritization abilities • Ability to independently assess problems, make decisions, and follow through • Ability to remain calm and solution-focused in a fast-paced environment • Reliable internet access • Ability to communicate via virtual platforms with team members, facilities, providers, and internal departments

🏖️ Benefits

• Medical • Dental • Vision • 401(k) • Life Insurance • Paid Time Off • Occasional travel for leadership meetings, in-field shadow sessions, or training as needed