DevOps Engineer, II

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Encoura

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

☁️ SaaS

🤝 B2B

Education • SaaS • B2B

Encoura is a provider of research, data-driven SaaS tools and consulting services that help colleges and universities recruit, enroll, retain, and engage students across the full student lifecycle. The company offers a unified platform, proprietary student and market datasets (including ACT-linked sources), advanced prospect-to-enroll search and AI-enabled engagement capabilities, digital marketing services, and strategic enrollment consulting used by over 2,000 institutions. Encoura focuses on market insight, targeted student search, family engagement, and funnel optimization to drive enrollment and retention outcomes for higher-education institutions.

📋 Description

• Own and maintain the reliability, performance, and availability of large-scale production systems — monitoring dashboards, reviewing alerts, and resolving incidents as they arise • Serve as primary on-call and incident responder for customer-impacting issues, triaging, coordinating resolution, and leading post-mortems • Design, build, and improve CI/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and Octopus Deploy • Automate Azure infrastructure and services (Web Apps, Functions, SQL, Storage, Key Vaults, Entra ID) using IaC tooling • Collaborate closely with engineering, product, and security teams to support deployments, migrations, and compliance initiatives • Drive cloud cost optimization, scalability, and auto-scaling initiatives across hosted environments • Implement and modernize incident management tooling and enforce security best practices and system hardening standards

🎯 Requirements

• BS in Computer Science, Software Engineering or equivalent, or a Bachelor's in an unrelated field with at least 7 years of professional experience. A relevant Master's degree is a plus • 4+ years of experience in DevOps, SRE, or Cloud Engineering with a strong hands-on background in Microsoft Azure production environments • Proven experience designing and operating CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins, Octopus Deploy) • Demonstrated ability to lead cloud migrations, infrastructure automation, and incident response at scale • Experience with Azure services including Web Apps, Functions, SQL, Storage, Key Vaults, and Entra ID • Ability to independently design and deliver complex technical solutions with minimal direction • Strong understanding of security best practices, system hardening, and compliance standards • Excellent collaboration skills — comfortable partnering with engineering, product, and security stakeholders • Very strong scripting and automation skills – you believe we should automate just about everything • Experience as a champion of Infrastructure as Code. Able to lead the transformation from manual "hands-on" in Azure to Infrastructure as Code using tools such as Terraform or ARM/Bicep templates • Experience supporting application development teams who work in an iterative-based development environment using Agile/Scrum/Kanban • Solid understanding of Azure billing and cost modeling • Intellectually curious – prepared to challenge and be challenged • Constantly strive to learn new technologies and look for ways to stay up to date in this rapidly changing industry.

🏖️ Benefits

• health insurance • retirement contributions • paid time off • other programs that support employee well‑being