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Customer Service Representative

Job not on LinkedIn

đź•’ July 23

🎰 Nevada, North Carolina, +2 more states – Remote

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đź’µ $13 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’ť Customer Support

đź‘» Ghost score 25%

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Logo of Endicott Call Centers

Endicott Call Centers

201 - 500 employees

Founded 2007

🏥 Healthcare

đź’Ľ Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Endicott Call Centers is a U. S. -based outsourced contact center provider with a legacy of more than 50 years, offering 24/7 inbound and outbound answering services, dispatch, virtual receptionist, IVR, live chat, email support, help desk and fulfillment/order-taking solutions. The company operates multiple U. S. call center locations (Florida, Maryland, New Jersey, New York) and serves a range of industries including medical (HIPAA-secure messaging), property management, retail, and professional services, positioning itself as an extension of clients’ brands to handle customer care, retention, and direct response needs. Endicott emphasizes brand representation, high-quality customer service, and technology-enabled solutions for businesses seeking outsourced customer support.

đź“‹ Description

• Taking inbound or making outbound calls. • Helping others and finding solutions. • Working within a diverse team in an inclusive culture. • Staying busy working at a fast pace.

🎯 Requirements

• Computer skills in a windows-based environment. • Able to type at a minimum 25-30 words per minute • Able to demonstrate integrity, honesty, and a strong work ethic • Punctual, with great attendance. • Ability to multi-task while maintaining efficiency and composure. • Must be able to pass a post offer/pre-employment background check.

🏖️ Benefits

• Paid Training • WE PROVIDE ALL EQUIPMENT • Family Oriented Team • PTO • Medical, Vision and Dental • Company matching 401K plan • Employee Assistance Program • Short- and long-term disability • Life Insurance options

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