IT Pre-Sales Technical Specialist

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🕒 March 18

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Engio

11 - 50 employees

Founded 2023

👥 HR Tech

🎯 Recruiter

HR Tech • Recruitment • Engineering

Engio is a recruitment company specializing in providing technical talent solutions for the engineering and technology sectors. Built by experienced engineering recruiters, it focuses on addressing talent shortages and scaling high-performing engineering teams. Engio offers comprehensive services including talent search, consulting and talent assessment, and outsourcing to help businesses align their hiring needs with top-tier candidates across various industries.

📋 Description

• Independently prepare accurate technical quotes and estimates for mid-to-high complexity solutions, including multi-site WAN connectivity, local storage, and various backup/disaster recovery (BDR) options. • Own the process of reviewing and validating technical questionnaires. • You must be able to flag missing or inconsistent information and guide Account Managers on resolving technical gaps. • Identify technical bottlenecks in the existing sales-to-provisioning workflow and implement operational improvements or train junior staff on new processes within the CRM/Project tools. • Leverage your deep understanding of specific backup solutions (e.g., Veeam, ShadowProtect) to size solutions, calculate storage requirements, and ensure recovery point objectives (RPOs) are technically achievable. • Proactively review existing client infrastructure data to identify technical gaps and recommend logical service expansions.

🎯 Requirements

• 3+ years in a dedicated technical pre-sales, implementation, or high-level technical support role. • Proven understanding of WAN/LAN infrastructure and deep proficiency in Backup & Restore methodologies and platforms. • Demonstrated ability to articulate complex technical risks and benefits to non-technical Account Managers. • Expert capability in workflow management within CRM and Project Management tools.

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