LPN Inbound Care Coordinator

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 3%

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Ennoble Care

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Ennoble Care is a community-based primary, palliative, and hospice care service dedicated to providing care to patients and families. With a mission that emphasizes the honor of caring, Ennoble Care operates across multiple states, including New York, New Jersey, Maryland, DC, Virginia, and Georgia, staffed by licensed clinicians who are committed to delivering exceptional care.

📋 Description

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system • Maintain frequent contact with patients to provide care coordination and support and manage compliance with care management programs • Document all client communications accurately • Communicate with the Primary Care Clinician or designee regarding patient emergent needs and life-threatening episodes • Keep the Team Supervisor informed of issues pertinent to the care plan process • Work across organizational areas to meet the needs of patients, family members, and partner facilities • Use secure email, telephone systems, electronic medical records, and other office equipment • Adhere to documentation protocols, daily work logs, issue escalation, and internal communication practices • Provide excellent customer service • Support department team members productively and constructively

🎯 Requirements

• Must be a Licensed Practical Nurse (LPN) • Must be comfortable with speaking on the phone for large amounts of the day • Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service • Ability to take accurate notes to document each task in a timely manner • Ability to multitask between different patients and workstreams while remaining organized and efficient with time • Ability to thrive in a fast-paced environment • Must be able to work from Saturday and Sunday 8:00am to 4:30pm (EST), as well as Monday, Tuesday, and Wednesday 9:30am to 6:00pm (EST) • Must be proficient in using a computer, including Outlook and other Microsoft Office programs • Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful • Candidate must be able to pass a drug screen and background check, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis • Candidates must disclose any current or future need for employment-based immigration sponsorship before an offer of employment is extended.

🏖️ Benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. • Paid Time Off • Paid Office Holidays • Paid Sick Time • 401(k) with up to 3% company match • Referral Program • Payactiv: pay-on-demand. Cash out earned money when and where you need it!