Director, Partnership Success

🕒 June 23

🇺🇸 United States – Remote

💵 $111k - $167k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 36%

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Ensemble Health Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Private Equity Round on 2022-03

Consulting • Insurance • Logistics

Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients.

📋 Description

• Responsible for day-to-day client operations and the planning, development, and implementation of policies, objectives, and initiatives for acute or physician revenue cycle activities • Forms and nurtures relationships with clients • Influences and directs operations, and ensures results are consistently delivered • Communicates organizational values and positive leadership to all associates • Accountable for client performance expectations • Articulates plans with client deliverables, timelines, outcomes, and actions, and monitors bad debt and process improvements • Identifies gaps in client support or performance and proposes solutions to drive improvement • Builds relationships and organizational alignment • Participates and leads program-level meetings with stakeholders • Acts as a revenue cycle expert, ensuring prompt communication of changes related to payer policies, contracting, regulatory updates, and compliance requirements • Facilitates monthly client meetings to review operations performance, strategic initiatives, partnership opportunities, and escalated support needs

🎯 Requirements

• Bachelor's Degree or equivalent experience • Minimum 3 -5 years experience leading healthcare revenue cycle in complex, client‑facing environments • Proven ability to build relationships and organization alignment, influence decisions, engage on-site operational teams and drive results • Minimum 3 - 5 years of people leadership experience • Proven ability to lead and influence multi‑level teams in onsite and matrixed environments • Executive‑level communication skills with the ability to present complex information clearly • Experience partnering directly with client executives and Boards • Ability to lead initiatives with minimal oversight • Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements • Ability to travel at least 75% of the time

🏖️ Benefits

• healthcare • time off • retirement plans • well-being programs • professional certification opportunities • tuition reimbursement • quarterly and annual incentive programs

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