Senior Director, Operational Strategic Initiatives

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $117.4k - $176.1k / year

⏰ Full Time

🟠 Senior

🧐 Strategy

👻 Ghost score 0%

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Ensemble Health Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Private Equity Round on 2022-03

Consulting • Insurance • Logistics

Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients.

📋 Description

• Lead strategic operational and technology projects from planning through implementation and go-live • Manage multiple concurrent projects while maintaining timelines, deliverables, and stakeholder alignment • Drive implementation efforts involving insurance verification, coverage discovery, fax management, call center technologies, and other patient access solutions • Partner with internal and external stakeholders to optimize operational workflows and improve front-end revenue cycle performance • Monitor and influence denials reduction, point-of-service collections, labor efficiency, and cost-to-collect metrics • Identify project risks and proactively develop mitigation strategies • Provide leadership and direction to assigned team members, including oversight of one analyst role • Collaborate with senior leaders, technology vendors, and client representatives on enterprise-wide operational excellence initiatives • Serve as a subject matter expert and strategic advisor on front-end technology and operational transformation efforts

🎯 Requirements

• Significant experience within healthcare revenue cycle operations, focused on Patient Access and/or Pre-Access functions • Proven project management experience leading complex operational or technology implementations • Ability to manage multiple concurrent projects with competing priorities and firm deadlines • Strong organizational, critical thinking, and problem-solving skills • Ability to work independently and drive results with minimal oversight • Ability to build relationships and influence stakeholders across multiple organizational levels • Experience working in a remote environment while maintaining productivity and accountability • Strong communication, collaboration, and leadership skills • Experience with revenue cycle technology vendors such as Waystar, Experian, or similar organizations preferred • Familiarity with Ensemble systems, processes, and client operations preferred • CRCR certification or willingness to obtain certification after hire preferred • Bachelor's degree or equivalent combination of education and relevant experience preferred

🏖️ Benefits

• Comprehensive healthcare benefits • Time off • Retirement benefits • Well-being programs • Professional certification relevant to the associate’s field • Tuition reimbursement • Quarterly incentive programs • Annual incentive programs • Work-life flexibility • Professional development opportunities