Client Success Manager, Real Estate

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🌵 Arizona, Florida, +5 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Entera

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🏠 Real Estate

🤖 Artificial Intelligence

☁️ SaaS

Real Estate • Artificial Intelligence • SaaS

Entera is a comprehensive platform tailored for single-family real estate investors, leveraging advanced technology to streamline the buying, selling, and operation of residential properties. As described as the "Bloomberg Terminal of Real Estate," Entera's platform uses artificial intelligence to provide investors with market analytics, property discovery, and transaction enablement services. Serving markets across the U. S. , Entera helps real estate operators, funds, and agents maximize returns by offering transparency, expert support, and a wide selection of on and off-market properties. Their platform is geared towards data-driven decision-making and optimizing investments in the single-family housing sector.

📋 Description

• Lead daily client interactions regarding asset performance, market conditions, and platform utilization • Build and maintain relationships across client organizations and lead internal and external meetings, including Quarterly Business Reviews • Develop strategic plans to achieve clients’ capital deployment, acquisition, and disposition targets • Manage external relationships for newly onboarded clients • Deliver weekly performance insights and monthly market reports • Identify client capacity constraints and use data to uncover opportunities • Serve as the primary product expert, teaching clients to operate more self-sufficiently on the Entera platform and recommending appropriate tools • Oversee and perform quality control on Broker Price Opinion processes and generate weekly activity reports on disposition listings

🎯 Requirements

• 3+ years of experience in real estate-focused banking, consulting, capital markets, lending, asset management, or a related field • Strong track record managing and expanding external B2B relationships • Expertise in real estate valuation • Strong preference for single-family residential real estate experience • Experience navigating complex processes within larger organizations and driving performance improvements across multiple stakeholders • Demonstrated ability to lead small teams toward strategic goals under tight deadlines • Ability to anticipate hurdles and proactively resolve internal and external problems • Exceptional verbal, written, and presentation skills • Strong ability to nurture long-term, external-facing relationships • Applicants must reside in one of the following states: Arizona, Florida, Georgia, Illinois, North Carolina, New Jersey, New York, or Texas

🏖️ Benefits

• Equal opportunity employer committed to diversity and inclusion • Inclusive work environment where employees feel a sense of belonging and respect • Comfortable and positive interview experience accommodations