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Account Manager

🕒 September 25

🌪️ Kansas, Missouri, +1 more states – Remote

infoinfo

💵 $90k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Entrata's careers page, not through a job board

First seen by Remote Rocketship September 25

Still open on Entrata's site. Checked 4 hours ago.

Logo of Entrata

Entrata

1001 - 5000 employees

Founded 2003

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Entrata is a comprehensive property management technology platform that utilizes artificial intelligence and automation to optimize multifamily, student, affordable, military, and commercial housing operations. Entrata offers a unified operating system that streamlines processes such as leasing, facilities management, marketing, and financial accounting. It enhances the resident experience with solutions like automated leasing, ResidentPortal, and homebody services, while also handling complex functions like utility management and sales tax audits. With advanced AI tools, Entrata automates workflows and interactions, increasing operational efficiency and facilitating smarter decision-making, all aiming to improve net operating income and profitability for property managers.

📋 Description

• Build and maintain strong, long-term relationships with key stakeholders within assigned strategic accounts. • Develop account plans and execute account strategies for growth, retention, upsell, and alignment with company goals. • Collaborate with Sales, Implementation, Support, and other internal teams to deliver high-quality client experiences and successful product/service delivery. • Understand client business objectives, challenges, and operations to position Entrata solutions effectively. • Provide consultative guidance on best practices, industry trends, and product utilization. • Identify and pursue account expansion and revenue growth opportunities. • Communicate product updates, new features, and relevant developments to client stakeholders. • Analyze account data to identify trends, performance gaps, and improvement opportunities. • Maintain ongoing communication to ensure client satisfaction and retention. • Apply sound judgment and problem-solving skills to resolve complex client issues. • Maintain professional interactions with internal and external stakeholders.

🎯 Requirements

• Demonstrated ability to manage and grow multiple client accounts effectively. • Strong analytical, problem-solving, and organizational skills. • Excellent communication and presentation abilities, with capacity to engage both technical and non-technical audiences. • Proficiency in managing client relationships and influencing outcomes in a cross-functional environment. • Comprehensive understanding of technology or software sales processes, including SaaS or enterprise platforms. • Bachelor’s degree in Business, Marketing, Communications, or a related field; or equivalent work experience. • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree. • Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently. • Ability to work in a fast-paced and high-stress environment. • Utilize company-approved GenAI tools to accelerate high-value deliverables. • Exercise critical judgment auditing AI outputs for factual accuracy, brand alignment, and removal of hallucinations. • Ensure proprietary or Personally Identifiable Information (PII) data is not exposed to unauthorized models. • Ability to craft clear, context-rich prompts for consistent, high-quality results.

🏖️ Benefits

• Commission eligibility in addition to base salary

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