Social Media Sales Specialist

🕒 May 7

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Entrepreneur Cooperative

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤝 B2B

📚 Education

B2B • Education • Entrepreneurship

Entrepreneur Cooperative is a community organization designed for founders and entrepreneurs looking to navigate business growth and exit strategies. By offering mentorship pairing seasoned entrepreneurs with newcomers, alongside customized educational initiatives, ECo fosters a supportive environment for members at various stages of their entrepreneurial journey. The cooperative model empowers members to shape the organization's direction, focused on mutual success through shared experiences and resources.

📋 Description

• Monitor and actively engage with followers across TikTok, Instagram, Facebook, and other platforms • Respond to comments, direct messages, and inquiries in real time • Increase post visibility and engagement through active participation and conversation management • Identify and prioritize high-intent customer inquiries from comments and DMs • Provide accurate, friendly, and persuasive responses regarding destinations, resorts, and travel deals • Deliver personalized quotes and booking guidance through private messages • Share booking links and assist customers throughout the reservation process • Proactively follow up with leads to improve conversion rates and move customers through the sales funnel • Maintain accurate records of customer interactions, quotes, and conversions in CRM systems • Collaborate with sales, marketing, and customer service teams to ensure consistent messaging • Escalate complex inquiries when necessary • Assist in improving workflows, templates, automations, and response efficiency

🎯 Requirements

• Fluent English at a near-native level (written and spoken) • Minimum 2 years of experience in: • Social media engagement • Social commerce • Digital customer service • Online sales or customer-facing roles • Proven ability to generate or support sales through social media platforms • Experience working with TikTok, Instagram, Facebook, and Meta Business Suite • Familiarity with CRM systems such as HubSpot or Salesforce • Strong multitasking and communication skills • Ability to work efficiently in a fast-paced environment with a high volume of interactions • Comfortable handling customer conversations and sales opportunities simultaneously

🏖️ Benefits

• Fully remote work environment • Opportunity to grow within a fast-paced and collaborative team • Exposure to social commerce and digital sales strategies • Long-term career development opportunities