Manager, Financial Operations

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Enumerate

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1985

☁️ SaaS

🏠 Real Estate

💰 Private equity on 2021-07

SaaS • Real Estate • Financial Services

Enumerate is a cloud-based community management software and services company that helps property managers and self-managed homeowner associations (HOAs) automate accounting, payments, reporting, resident engagement, and operations. Its suite includes accounting and bookkeeping, resident portals and communications, operations management, payment processing, and analytics — together designed to streamline administration, improve board and homeowner communication, and scale management across single or multiple communities. Enumerate also offers managed financial services (auditors, accountants, bookkeepers) and integrations to reduce administrative burden and increase efficiency.

📋 Description

• Lead the daily operations of Accounts Payable, Accounts Receivable, homeowner accounting, collections, banking administration, and community financial services. • Establish and monitor operational KPIs, service levels, quality standards, productivity metrics, and customer satisfaction measures. • Ensure timely completion of homeowner, community, vendor, and management company requests. • Serve as the escalation point for complex operational and customer service issues. • Develop scalable operational processes that support customer growth while improving profitability. • Oversee vendor invoice intake, approval workflows, homeowner billing, special assessments, and homeowner account maintenance. • Ensure compliance with association approval requirements and internal controls. • Manage homeowner collections activities, including delinquency monitoring, late fee administration, and legal status management. • Oversee 1099 tax preparation and related documentation processes.

🎯 Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred. • 5+ years of experience in accounting operations, financial services, HOA management, banking operations, or related leadership roles. • Strong knowledge of Accounts Payable, Accounts Receivable, collections, homeowner accounting, banking operations, and financial controls. • Experience leading operational teams in a high-volume, service-oriented environment. • Demonstrated success implementing process improvements, workflow automation, and operational transformation initiatives. • Strong analytical, organizational, communication, and leadership skills. • Customer service-oriented mindset with strong problem-solving abilities.

🏖️ Benefits

• Health insurance • Retirement plans