Client Service Specialist

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 46 days.
• No salary listed.

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Environ Energy

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Environ Energy is an energy management consultancy focused on guiding facility owners and decision-makers through the global energy transformation towards sustainability. With over 25 years of experience, Environ Energy specializes in developing and implementing energy best practices that enhance financial savings, energy efficiency, carbon reduction, and compliance with environmental standards. The company serves various sectors, including healthcare, education, real estate, industrial, and government, by offering services such as procurement, resiliency planning, and energy efficiency strategies. Environ Energy's approach is centered on the understanding that energy decisions are fundamentally financial decisions, aiming to deliver verifiable savings and sustainable energy solutions for a low-carbon future.

📋 Description

• Interact with customers, suppliers, and sales team via telephone, email, online chat, or in-person to provide support and information on products or services • Collect and enter orders into customer relationship management software for new or additional products or services • Field customer questions and complaints; forward issues beyond the specialist's knowledge to the Director of Customer Service or another appropriate team member • Ensure appropriate actions are taken in a timely manner to resolve customers' problems and concerns • Maintain customer accounts and records of customer interactions, including inquiries, complaints, or comments • Communicate regularly with the Director of Customer Service and sales team regarding case status, deadlines, and problem areas • Perform other related duties as assigned

🎯 Requirements

• Excellent communication skills, including active listening • Service-oriented and able to resolve customer grievances • Proficient computer skills with the ability to learn new software • High school diploma or equivalent • Must be legally authorized to work in the United States without the need for current or future sponsorship

🏖️ Benefits

• Full-time, hourly position • 6-month minimum term • Fully remote role

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