Data Center Surge Technician – Travel Team

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of EOS IT Solutions

EOS IT Solutions

1001 - 5000 employees

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

EOS IT Solutions is a company providing comprehensive IT lifecycle services, offering a wide range of solutions including supply chain management, warehousing, logistics, managed services, and hybrid workplace solutions. They specialize in areas such as networking, security, AV collaboration, and enterprise networking with an emphasis on environmental sustainability and supporting women in tech. As an Apple Authorized Reseller and a partner with organizations like Cisco and Google, EOS IT Solutions empowers customers through direct access to enterprise-grade networking solutions and green data center upgrades. Their services are designed to facilitate a seamless IT project execution on a global scale.

📋 Description

• Join EOS IT Solutions’ centralized travel team supporting data center operations across North America • Support new site turn-ups, large-scale infrastructure deployments, SLA recovery efforts, and critical operational gaps • Execute high-volume rack and stack deployments in live and non-live environments • Install, terminate, and manage single-mode, multi-mode fiber, and copper cabling systems • Perform fiber splicing, cleaning, testing, troubleshooting, OTDR testing, and fault isolation • Support physical infrastructure builds, including cable routing, ladder racking, and power distribution • Read and validate port maps, rack elevations, and infrastructure designs • Diagnose and repair hardware issues across servers, switches, and network components • Replace defective components such as PSUs, NICs, and fans with minimal disruption • Execute live service swaps and support production environments under SLA constraints • Perform physical layer troubleshooting of ports, cabling, and connectivity • Rapidly integrate into new sites and contribute within 24–72 hours of arrival • Follow MOPs, CMOPs, and safety protocols • Document work through ticketing systems and operational logs • Support planned deployment work and reactive break/fix scenarios • Operate in client-facing environments with high visibility and accountability • Deliver against deployment targets, ticket closure rates, and SLA performance • Adapt across new environments, teams, and operating conditions • Represent EOS in complex environments and deliver immediate results for service continuity and client success

🎯 Requirements

• 2–5+ years of hands-on experience in data center operations, infrastructure deployment, or break/fix repair • Strong experience with rack and stack, cabling, and hardware installation • Proven experience with fiber (splicing strongly preferred, OTDR testing, troubleshooting) • Familiarity with Cisco, Juniper, Arista, and x86 server hardware • Experience with low voltage systems and industry standards (BICSI, ANSI, EIA/TIA) • Ability to read technical diagrams, port maps, and infrastructure documentation • Experience with ticketing/workflow systems (e.g., ServiceNow or equivalent) • Familiarity with infrastructure documentation, inventory, and asset management systems • Ability to operate within client-specific tools, dashboards, and reporting environments • Ability to mobilize within 24–48 hours of notice • Willingness to travel 70–90% of the time across multiple U.S. locations • Ability to support extended deployments (2–4+ weeks or longer) • Comfortable working and living in hotel-based environments for extended periods • Flexibility to work day/night shifts, overtime, and weekends • Ability to lift and move equipment up to 50 lbs regularly and up to 100 lbs occasionally • Ability to work in confined spaces, stand for extended periods, and operate in varying environmental conditions • Manual dexterity to handle small and complex components • Valid driver’s license and ability to travel • Willingness to complete background checks and client-specific onboarding requirements • Commitment to safety, quality, and operational excellence

🏖️ Benefits

• $250/week Travel Bonus • Health, Vision, and Dental Insurance starting the 1st of the month after your start date • 10 Days of Paid Time Off (PTO) annually • Occasional overtime and bonus opportunities • 12 Paid Holidays • 6 Sick Days (available after 90 days of employment) • 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

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