
51 - 200 employees
Founded 2021
đ„ Healthcare
đŠ Logistics
đœïž Food & Beverage
đ° $30M Debt Financing - EPIC IO Technologies on 2022-02
Healthcare âą Logistics âą Food & Beverage
EPIC iO Technologies is a provider of AIoT (artificial intelligence + IoT) security and connectivity solutions that unify edge sensors, cameras, wireless connectivity and cloud software to enable centralized monitoring, safety intelligence, and operational analytics. Their offerings include AI-driven video and sensor monitoring (DeepVisionâą, RemoteVisionâą), an operational intelligence platform (EPIC Cortexâą, DeepInsightsâą), and managed wireless connectivity solutions (4G/5G, private cellular, satellite, SIM/device management). EPIC iO serves utility, oil & gas, municipal, retail, healthcare and other enterprise customers with modular, interoperable systems for perimeter and site security, environmental and equipment monitoring, and real-time alerts and analytics.
đ„ 1 minute ago
đșđž United States â Remote
â° Full Time
đĄ Mid-level
đ Senior
âïž Operations
đ» Ghost score 12%
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51 - 200 employees
Founded 2021
đ„ Healthcare
đŠ Logistics
đœïž Food & Beverage
đ° $30M Debt Financing - EPIC IO Technologies on 2022-02
Healthcare âą Logistics âą Food & Beverage
EPIC iO Technologies is a provider of AIoT (artificial intelligence + IoT) security and connectivity solutions that unify edge sensors, cameras, wireless connectivity and cloud software to enable centralized monitoring, safety intelligence, and operational analytics. Their offerings include AI-driven video and sensor monitoring (DeepVisionâą, RemoteVisionâą), an operational intelligence platform (EPIC Cortexâą, DeepInsightsâą), and managed wireless connectivity solutions (4G/5G, private cellular, satellite, SIM/device management). EPIC iO serves utility, oil & gas, municipal, retail, healthcare and other enterprise customers with modular, interoperable systems for perimeter and site security, environmental and equipment monitoring, and real-time alerts and analytics.
âą Provide dedicated support, implementation, and backup capacity for the Platform Architect on the WirelessWindow initiative âą Support architecture build-out, ongoing support changes, and validation/testing âą Build, maintain, and optimize Smart Workflow initiatives for SIM inventory reconciliation, router audits, order processing, and plan upgrades âą Fulfill recurring and ad-hoc reporting requests for Sales, Marketing, Operations, and occasionally customers âą Document and scale reporting workflows for consistency and accuracy âą Monitor data quality and investigate anomalies across Rev.io, Salesforce, Sage, Cradlepoint, Peplink, Starlink, and Cortex applications âą Support audits and reconciliation efforts foundational to Smart Workflow reliability âą Act as first responder for data-related tickets in Atlassian Jira, triaging and resolving or escalating Smart Workflow exceptions âą Support light development, including SQL queries, Power BI updates, and low-code/no-code automation âą Use LLMs and AI agents such as Copilot for prompting, debugging, and automation âą Partner with Sales, Marketing, Operations, and Billing to align Smart Workflows with business needs
âą Experience partnering with a data or platform architect on system builds âą Familiarity with Rev.io, Salesforce, Sage, Cradlepoint, or Peplink âą Experience using AI/LLM tools such as Copilot for workflow development or debugging âą Experience supporting telecom, IoT, or connectivity operations data âą Ability to sit or stand and use a computer for extended periods âą Ability to work collaboratively in a remote environment using collaboration, development, and project-management tools âą Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role
âą Remote work environment âą Reasonable accommodations for individuals with disabilities
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