WASH Technical Advisor – Operations and Maintenance

🔥 1 minute ago

☕ Washington – Remote

☕ Washington – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Splash International

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2007

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 $1M Grant on 2019-11

Healthcare • Logistics • Consulting

Splash International is a non-profit organization dedicated to providing clean water solutions for children worldwide. Through initiatives focused on water, sanitation, hygiene, and menstrual health, they strive to ensure that kids in schools, orphanages, hospitals, and shelters have access to safe drinking water and proper hygiene education. By leveraging technology and partnerships, Splash aims to transform the lives of children by addressing critical water and sanitation challenges in countries such as Nepal, China, India, and Ethiopia.

📋 Description

• Translate Splash's global O&M strategy into practical, locally owned operating models • Support country teams to implement the sustainable O&M strategy across country workplans in Ethiopia, Zambia, and Malawi • Translate the global strategy into action plans, tools, decision gates, and country-ready guidance for pilot, delivery, and exit phases • Track O&M readiness across school cohorts, service providers, utilities, and government counterparts, adapting approaches based on implementation evidence • Support national and sub-national O&M financing discussions, including OPEX commitments and “who does and who pays” matrices • Build templates for O&M roles, budgets, decision rights, escalation routes, and handover conditions • Monitor government and school-level commitments against Splash's exit criteria • Embed O&M into education, water, utility, and municipal planning processes • Identify and prioritize O&M partners, including service providers, utilities, technical partners, and local implementers • Advance partner conversations into agreements covering scope, service levels, roles, and costs • Support development of service agreements and contracts defining responsibilities, performance expectations, and handover conditions • Manage global O&M partner relationships and escalate delivery or performance issues • Design O&M service models covering preventive, scheduled, and reactive maintenance • Implement tools for service provider performance measurement, SOPs, and maintenance schedules • Strengthen local workforce capacity through mentoring, handover documentation, peer learning, and sustainable support structures • Analyze O&M supply chain needs, including spare-parts availability, supplier reliability, and procurement standards • Develop lean monitoring approaches tracking infrastructure functionality, repair response times, and service provider performance • Collaborate across program, infrastructure, finance, procurement, impact, and country teams • Engage government counterparts, utilities, and schools to clarify expectations and build shared ownership • Report to the Senior Director, Programs

🎯 Requirements

• 7+ years in WASH, infrastructure sustainability, municipal service delivery, public systems strengthening, operations, maintenance, or utilities • Experience managing complex workstreams across government counterparts, local partners, service providers, and technical teams • Strong grounding in O&M systems, including preventive and reactive maintenance, lifecycle costing, service standards, and handover planning • Track record developing tools, SOPs, workplans, dashboards, or implementation frameworks • Excellent writing and facilitation skills • Bachelor's degree or equivalent experience required • Experience in East or Southern Africa, school WASH, or performance-based contracting strongly preferred • Ability to work across cultures, time zones, and levels of seniority • Ability to manage multiple moving pieces independently

🏖️ Benefits

• Flexible work schedules and self-managed schedules within the employee's time zone • 18 days of paid time off, increasing by 2 days each year up to 28 days (US benefits) • 11 paid holidays (US benefits) • Wellness Fridays with reduced hours on Fridays • Two weeks of paid time off during the July 4th week and the last week of the year (US benefits) • Medical, dental, and vision insurance (US benefits) • 401(k) plan with a 3% match (US benefits) • Occasional off-hours work balanced by personal time