Process Manager, Global Business Services

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Paramount

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1912

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Paramount is a global multimedia entertainment and news company that offers a range of services including direct-to-consumer digital subscription video on-demand and live streaming through Paramount+. It also owns Pluto TV, a leading free streaming television service, MTV, the world’s premier youth entertainment brand, and CBS Sports, a leader in television sports broadcasts. Paramount Pictures, since 1912, has been a legendary producer and distributor of films, hosting a library of over 1,000 titles. The company is deeply committed to inclusion and impact, focusing on diversity, global sustainability, and content that affects change. Being a significant player in both live and on-demand streaming services, Paramount embraces a wide array of content from sports to kids’ entertainment, comedy, and groundbreaking documentaries, impacting both linear and streaming platforms globally.

📋 Description

• Lead the design, optimization, and governance of end-to-end processes within the Global Business Services organization • Serve as subject matter expert for GBS-aligned processes, including Finance and Media • Define and maintain global process standards, policies, and documentation • Establish governance routines to monitor compliance, performance, and risk • Ensure alignment with internal controls, audit requirements, and regulatory standards • Identify opportunities to streamline workflows, reduce manual effort, and eliminate defects • Lead automation and digitization initiatives using workflow tools, RPA, AI/ML, and ad tech integrations • Partner with product and engineering teams to enhance technology platforms and reporting systems • Define and track KPIs, SLAs, and quality metrics • Drive continuous improvement using Lean Six Sigma and root cause analysis • Benchmark processes against industry standards and best practices • Partner with GBS, IT, and functional leaders to translate requirements into scalable process solutions • Lead change efforts, including training and adoption support for global teams • Advise GBS centers and business units on process execution and optimization • Resolve complex process issues and escalations • Support transitions, migrations, and stabilization of finance activities into GBS centers • Collaborate with technology teams to ensure systems and tools support process design and performance

🎯 Requirements

• Bachelor’s degree in business, finance, accounting, or a related field • Strong understanding of end-to-end processes and internal controls • Demonstrated experience with Lean Six Sigma and Kaizen • Familiarity with ERP systems, including Oracle • Familiarity with automation tools, RPA, workflow platforms such as ServiceNow and Salesforce, and/or AI/ML • Experience in a global business services or shared services environment • 7+ years of experience working in GBS processing, such as Procure to Pay, Order to Cash, or process management • Experience in media operation processes • Ability to lead cross-functional teams and influence stakeholders in a matrixed environment • Excellent analytical, problem-solving, and communication skills • Willingness to travel as needed

🏖️ Benefits

• Attractive compensation and comprehensive benefits packages • Generous paid time off • Opportunities for on-site and virtual engagement events • Opportunities to make meaningful connections and build a vibrant community