Integration Specialist

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $35 - $40 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Epic Kids

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

👥 B2C

📱 Media

Education • B2C • Media

Epic Kids is a digital subscription service offering a curated library of children's eBooks, audiobooks, and learning videos. The platform provides families and educators access to thousands of age-appropriate titles from major publishers to encourage reading, discovery, and digital literacy. Epic Kids offers plans for parents and free access for educators, positioning itself as an educational media resource for children.

📋 Description

• Set up, configure, and launch Clever and ClassLink rostering and SSO integrations for school and district customers • Serve as the technical point of contact for district IT administrators during onboarding • Troubleshoot synchronization and login issues, including missing students, duplicate accounts, incorrect associations, and SSO errors • Monitor integration health and proactively resolve synchronization failures • Manage Epic apps in Clever and ClassLink partner portals, including app settings, data-sharing scopes, and district requests • Partner with Engineering to reproduce bugs, write tickets, and test fixes and new integration features • Coach Customer Success, Support, and Sales on integrations and customer expectations • Create and maintain help-center articles, internal runbooks, and setup guides • Track integration metrics and recommend process improvements • Support back-to-school periods with high rostering volume

🎯 Requirements

• 2+ years in a technical support, implementation, or integration role, ideally in K–12 edtech • Hands-on experience administering or supporting Clever and/or ClassLink, including rostering, SSO, or both • Solid understanding of K–12 rostering data, including students, teachers, sections, schools, and SIS data flows • Working knowledge of SSO concepts, including OAuth and SAML • Experience with identity providers such as Google Workspace and Microsoft Entra ID • Comfort working with CSVs, spreadsheets, and API responses to diagnose data issues • Clear, patient communication with non-technical teachers and district IT staff • Strong organization and ability to manage multiple district setups in parallel • Familiarity with student data privacy requirements, including FERPA, COPPA, and state privacy agreements