Solutions Architect – Service Provider

Job not on LinkedIn

🔥 0 minutes ago

🌾 North Dakota, Minnesota, +1 more states – Remote

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💵 $110k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Logo of ePlus Technology Solutions

ePlus Technology Solutions

51 - 200 employees

Founded 2015

🔌 API

🤖 Artificial Intelligence

☁️ SaaS

API • Artificial Intelligence • SaaS

ePlus Technology Solutions is a dynamic technology company based in Ho Chi Minh City, Vietnam, founded in 2015 by a group of passionate young Vietnamese entrepreneurs. The company specializes in providing international standard technology products and services, focusing on software solutions and online communications. ePlus aims to enhance modern lifestyles and demonstrates a commitment to leading changes in internet usage trends.

📋 Description

• Provide technical expertise and credibility to account teams • Conduct customer presentations on ePlus value propositions and technical solutions • Assist sales account managers with account planning and complex presales project management • Complete technical sections of RFP, RFI, and RFQ responses • Collect customer business and technical requirements and determine recommended solutions • Develop solution architectures and detailed bills of material • Develop proposals and presentations for recommended solutions • Assist with technical scoping and review of Statements of Work • Liaise with customer technical staff regarding solution and implementation specifics • Liaise between sales teams, professional services, and OEM sales and technical teams • Mentor junior sales account managers and conduct knowledge transfer • Support customer satisfaction issues and develop customer get-well plans • Identify candidate solution areas for ePlus development or investment • Complete training and maintain certifications • Help improve procedures and functions • Participate in weekly team planning calls • Complete administrative tasks, including expenses and time reporting • Ensure opportunity coverage during training, vacation, and PTO • Travel up to 50% as required

🎯 Requirements

• Extensive hands-on experience with one or more high-end routing platforms, including Cisco ASR 9000 / 1000 Series, NCS 5500 Series; Juniper MX, PTX, and ACX Series; Nokia 7750 SR, 7950 XRS, and 7250 IXR Series; or Ciena SAOS platforms • Strong background in optical networking technologies, including DWDM, OTN, and ROADMs • Deep protocol-level knowledge of BGP, MPLS, IS-IS, OSPF, and EVPN • Ability to integrate routing and optical technologies into cohesive network solutions • Practical experience designing and deploying large-scale networks for service providers • Solid pre-sales engineering background, including OEM and platform selection, SOW development, and strategic customer engagements • Experience with technical proposal development, solution presentations, product demonstrations, and RFP/RFI responses • Minimum 5+ years in telecommunications or service provider engineering roles • College degree or applicable work experience • Certifications in applicable technology preferred • Excellent written communication skills • Strong attention to detail • Excellent oral presentation skills • Ability to travel up to 50%

🏖️ Benefits

• Medical, financial, and/or other benefits • 401(k) eligibility • Employee stock purchase program • Paid vacation, sick time, and personal leave • Reasonable accommodations in accordance with relevant laws

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