
51 - 200 employees
Founded 1991
💼 Consulting
🎯 Recruiter
🤝 B2B
Consulting • Recruitment • B2B
TDS Global Solutions is a global outsourcing and consulting firm (founded 1991) specializing in contact center and BPO solutions, executive recruitment, vendor management, M&A advisory, training, and management consulting for companies across industries. The firm connects clients with nearshore, offshore and domestic contact center partners, provides language and contact-center assessments, places senior executives, supports vendor selection and vendor management, and advises on contact-center M&A and operational improvements. TDS highlights: 750+ clients served, 1,000+ executive placements, 15M+ contact center agents tested, and operations across the Americas, Europe, Africa, and Asia-Pacific. Key services include call center outsourcing (inbound/outbound, email, chat, social media, technical support), back-office outsourcing (mortgage, dental billing, accounting), HR/BPO and recruitment services, process automation and AI consulting, and training/learning & development.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $175k - $185k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 Solutions Engineer
👻 Ghost score 0%
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51 - 200 employees
Founded 1991
💼 Consulting
🎯 Recruiter
🤝 B2B
Consulting • Recruitment • B2B
TDS Global Solutions is a global outsourcing and consulting firm (founded 1991) specializing in contact center and BPO solutions, executive recruitment, vendor management, M&A advisory, training, and management consulting for companies across industries. The firm connects clients with nearshore, offshore and domestic contact center partners, provides language and contact-center assessments, places senior executives, supports vendor selection and vendor management, and advises on contact-center M&A and operational improvements. TDS highlights: 750+ clients served, 1,000+ executive placements, 15M+ contact center agents tested, and operations across the Americas, Europe, Africa, and Asia-Pacific. Key services include call center outsourcing (inbound/outbound, email, chat, social media, technical support), back-office outsourcing (mortgage, dental billing, accounting), HR/BPO and recruitment services, process automation and AI consulting, and training/learning & development.
• Partner with Account Executives to develop and execute strategies for complex sales opportunities. • Lead discovery conversations with Sales, Marketing, and Revenue Operations stakeholders. • Uncover business challenges, success metrics, and buying criteria. • Translate customer needs into solution recommendations and measurable business outcomes. • Engage multiple stakeholders across buying committees to address concerns and support timely decisions. • Deliver tailored product demonstrations connecting platform capabilities to customer priorities and expected ROI. • Design and lead proofs of concept, trials, and technical evaluations with defined success criteria. • Scope integrations with CRM systems, marketing automation platforms, REST APIs, and workflow automation tools. • Explain technical workflows and data flows to technical and executive audiences. • Identify technical requirements affecting product adoption or purchasing decisions. • Build credibility with VP and C-level stakeholders. • Collaborate with Product and Engineering on customer requirements and sales feedback. • Help customers understand the platform's fit within their go-to-market technology stack. • Build reusable demo environments, presales playbooks, and competitive resources. • Share best practices, mentor peers, and contribute to a repeatable enterprise presales approach.
• 4–8 years of relevant presales experience as a Solutions Consultant or Sales Engineer within a go-to-market technology company. • Demonstrated experience selling GTM software directly to Sales, Marketing, or Revenue Operations buyers. • A strong track record of partnering with Account Executives throughout the sales cycle. • Ability to lead value-driven discovery, uncover customer pain points, establish success metrics, and connect solutions to measurable ROI. • Executive presence and experience presenting to VP and C-level stakeholders. • Hands-on experience with CRM platforms such as Salesforce or HubSpot, marketing automation systems, REST APIs, and integrated GTM workflows. • Experience scoping integrations and leading proofs of concept or customer trials. • Familiarity with B2B data, enrichment, prospecting, sales engagement, or related GTM platforms. • Strong communication, stakeholder management, and problem-solving skills. • Experience mentoring peers or developing presales playbooks is preferred. • Must be based in the United States and available to work US time zones. • Open to visa transfers (e.g. OPT, H1B transfers).
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