Solution Architect

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

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Logo of RainFocus

RainFocus

201 - 500 employees

Founded 2013

☁️ SaaS

📣 Marketing

💰 Series C on 2021-09

SaaS • Marketing • Event Management

RainFocus is a comprehensive event marketing and management platform designed to elevate in-person, hybrid, and virtual event experiences. Utilizing personalized engagement and data-driven insights, RainFocus helps clients maximize brand identity and attendee interaction. Its integrated platform supports seamless registrations, content management, and attendee engagement across all events. With a strong emphasis on security and compliance, RainFocus is a trusted partner for organizations looking to optimize their event strategies and drive growth. The company also offers a range of on-site solutions and a mobile app to enhance event experiences and streamline operations.

📋 Description

• Own the overall solution architecture for client implementations and assigned client event programs • Lead solution design considering client requirements, system integrations, scalability, and technical feasibility • Serve as a trusted advisor to VP and C-suite client stakeholders • Lead strategic discovery sessions and consultations • Lead end-to-end solution design and drive RainFocus platform adoption • Collaborate with Solution Consultants, technical teams, project managers, and leadership • Provide oversight across portfolios of client events, including timelines, quality standards, scope, resources, deliverables, and QA • Facilitate discovery calls, post-conference reviews, milestone reporting, and client communications • Mentor and develop Solution Consultants and other team members • Contribute to thought leadership through whitepapers, social media, conference presentations, and case studies • Improve consulting processes, methodologies, and organizational knowledge sharing

🎯 Requirements

• 8+ years of software implementation experience • Deep expertise implementing SaaS platforms for enterprise-level clients • 3–5 years within SaaS event technology; RainFocus experience preferred • Experience gathering, documenting, and translating complex requirements, configurations, and integrations across multiple systems • Experience owning overall solution architecture for complex, multi-stakeholder enterprise implementations • Ability to serve as a trusted advisor to executive-level client stakeholders • Track record of creating efficiencies through process design, driving adoption, and measuring impact • Experience in event technology, marketing technology, or enterprise B2B SaaS implementation • Exceptional problem-solving and adaptability • Excellent written and verbal communication skills • Ability to build strong relationships across cross-functional teams, senior leaders, and clients • Ability to travel domestically and internationally up to 20% • Proficiency in HTML, CSS, SQL, and/or JSON preferred • Experience with API testing tools such as Postman preferred • Experience contributing to whitepapers, conference presentations, or social media content preferred • Extensive API integration experience preferred • Demonstrated mentorship track record preferred

🏖️ Benefits

• Competitive compensation • Outstanding benefits • Immediately vested 401(k) • Generous PTO • Collaborative environment • Opportunities for career growth and professional development

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