Land Owner Relations Manager

🕒 September 2

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

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Logo of EQT Corporation

EQT Corporation

501 - 1000 employees

Founded 1888

⚡ Energy

📋 Compliance

Energy • Compliance • Environmental

EQT Corporation is America's only large-scale, vertically integrated natural gas producer focused on delivering affordable, reliable, and clean energy. The company aims to operate responsibly while achieving Net Zero emissions for Scope 1 and Scope 2 greenhouse gas emissions, demonstrating a strong commitment to environmental sustainability. EQT is dedicated to creating long-term value for its stakeholders, including employees, landowners, and investors, while continuously improving practices in natural gas production and community engagement.

📋 Description

• Lead the day-to-day operations and performance of the Landowner Relations team • Ensure landowner inquiries are handled accurately, consistently, and timely in a high-volume service environment • Provide leadership, coaching, and performance management • Balance productivity, quality, responsiveness, and the overall landowner experience • Oversee case and task execution, workload and capacity, quality standards, and adherence to established processes within a digital case management environment • Partner with internal teams to resolve landowner inquiries, including complex or escalated matters • Identify operational gaps and opportunities for improvement • Improve processes, technology, reporting, automation, and digital capabilities to enhance operational efficiency and the landowner experience • Manage team leadership and performance, operational execution and case management, quality and landowner experience, workload and capacity, cross-functional partnerships, and process and program improvement

🎯 Requirements

• Bachelor’s degree is preferred; equivalent combination of education and relevant experience may be considered • 3+ years of relevant experience in Owner/Landowner Relations, Land, Customer Service, Case Management, or related field • Prior leadership, supervisory, team-lead, coaching, or demonstrated informal leadership experience • Strong customer service, communication, problem-solving, and organizational skills with the ability to effectively manage multiple priorities • Ability to work effectively in a fast-paced, high-volume, digitally enabled customer service or case management environment • Sound judgment and decision-making skills with the ability to prioritize competing operational and landowner needs • Remote work excludes California, Connecticut, Delaware, Illinois, Indiana, Louisiana, Massachusetts, Michigan, New Jersey, New York, and Tennessee unless willing to relocate

🏖️ Benefits

• Transparent Leadership with collaboration and inclusive decision-making • Supported Growth through cross-functional collaboration, development opportunities, and career advancement

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