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Global Account Manager

🔥 14 hours ago

🏄 California – Remote

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💵 $156.1k - $274.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of TTM Technologies

TTM Technologies

10,000+ employees

Founded 1998

🎖️ Defense

🏥 Healthcare

📦 Logistics

Defense • Healthcare • Logistics

TTM Technologies is a leading global manufacturer of technology solutions specializing in mission systems, RF components, and RF microwave/microelectronic assemblies. The company is also known for its advanced printed circuit boards (PCBs), including quick-turn and technologically advanced variants. TTM services several key markets including aerospace and defense, automotive, computing, industrial instrumentation, medical, 5G, and networking and communications. Their products emphasize reliability and innovation, catering to mission-critical and next-generation applications across various sectors.

📋 Description

• Sell TTM Technologies products and maintain relationships as the primary contact for assigned existing key global/international accounts • Expand and develop strategic accounts, provide customer service, and pursue new business within existing accounts • Develop and maintain relationships with global C&C accounts to increase customer satisfaction and annual sales, including C&C-controlled business • Provide indirect oversight and guidance to other sales employees • Collaborate globally across management, Purchasing, Global Supply Chain Management, Manufacturing, Engineering, Quality, Customer Service, and Quoting Centers • Manage and develop key partner relationships and provide professional leadership, coordination, and strategy for global accounts • Participate in customer business reviews, negotiations, and daily customer support • Communicate customer initiatives, requests, capacity and technology requirements, comments, and action items to TTM management • Follow through on customer commitments and action items to completion • Fulfill customer needs and ensure customer satisfaction • Follow up on open quotes and business opportunities • Monitor TTM performance and drive improvements with site-level management • Support negotiation spreadsheets, research for QBRs, and related C&C activities • Guide and support TTM sales at regional sites • Participate in negotiations and QBRs at customer-designated sites • Present to customers, TTM management, and support teams • Recommend and provide customer solutions • Communicate customer initiatives, capacity demands, and technology needs to TTM divisions globally • Collaborate with accounting, engineering, production, customer service, and other teams to resolve business issues • Provide quarterly updates on C&C-controlled business • Work with the C&C team to approve customer rebates • Support special projects and programs assigned by TTM management • Prepare written correspondence for customers, employees, and management • Travel globally and support North America, Europe, and Asia across calls, conferences, email, and other communications

🎯 Requirements

• Bachelor degree plus experience in sales is preferred or equivalent combination of education and experience • Knowledge of Printed Circuit processing and material technology is required • Knowledge of industry certifications and requirements for different market segments • Ability to read, write and understand the English language • Good written, oral, communication, and interpersonal skills • Excellent attention to detail and organizational skills • Working knowledge of Windows Excel, Word, PowerPoint, Outlook, and internet • Printed Circuit Board manufacturing knowledge • Knowledge of the competitive market for PCBs • Ability to understand technical needs and create strategy to support customer requirements • Ability to handle a fast-paced environment with high volume of workload • Available for 25% to 50% travel and extended stays away from home • Must be a U.S. Citizen or Permanent Resident due to EAR requirements • Strong decision-making and interpretation skills • Proven history of successful sales performance and customer service/support exceeding expectations • Ability to solve practical problems with limited standardization • Ability to manage conflict situations with internal and external customers • Ability to prioritize tasks and respond quickly to urgent requests • Must comply with TTM Export Control Policies and Procedures and applicable ITAR, EAR, and OFAC laws

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • Flexible spending accounts • Health savings accounts • Accident benefits • Life insurance • Disability benefits • Paid vacation • Paid holidays • Annual or quarterly company bonus may apply based on position assignment • Shift premium may apply for alternative shifts

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