Product Implementation Specialist

🔥 10 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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equivant

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1984

🏛️ Government

⚖️ Legal

☁️ SaaS

Government • Legal • SaaS

equivant is a company dedicated to enhancing the justice ecosystem by providing innovative solutions that streamline processes, improve communications, and boost efficiency for justice agencies. With a focus on the entire justice process from incident to outcome, equivant offers resources and expertise tailored to the needs of courts, corrections, and supervision systems, ensuring that all stakeholders have access to necessary information and tools for better decision-making.

📋 Description

• Analyze customers’ business requirements and objectives to develop business processes • Configure software applications to meet customer business needs • Develop project deliverables including process outlines, gap analyses, and functional design documents • Study product offerings and provide subject matter expertise in JWorks CMS and related software • Deliver onsite and remote training sessions • Facilitate software testing sessions • Provide implementation and post-implementation support • Consult with customers on operational improvements through new services or products • Provide feedback to product management and marketing teams on customer communications and product enhancements • Assist in developing training curricula for new products and enhanced functionality • Travel to customer sites across the country to improve operations through the use of company products and services

🎯 Requirements

• High School Diploma or GED • Strong knowledge of MS Office products including Word, Excel, PowerPoint, and Visio • Ability to travel 50% • Minimum of 2 years’ experience in the court / judicial industry • Court case management software experience preferred • Software implementation/oversight administration experience • Experience as a trainer with a demonstrated understanding of adult learning principles • Presentation skills • Bachelor’s Degree in Criminal Justice, Management Information Systems, or related field preferred • Approximately 25% travel expected for onsite customer work

🏖️ Benefits

• Annual bonus • Multiple growth opportunities throughout the organization • Autonomous work environment • Remote work opportunity if not near one of the five US office locations • Excellent bonus program • Long-term growth and development opportunities