Inside Claims Representative

🔥 8 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $44.9k - $71.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Erie Insurance Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1925

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Erie Insurance Group is a provider of insurance services, focusing on various sectors including claims, customer service, underwriting, and risk management. The company offers a wide range of jobs and internships in fields such as actuarial and data analytics, finance, sales, and marketing, emphasizing its commitment to a diverse and inclusive workplace. Erie Insurance aims to prepare its employees through robust training programs and encourages a culture of good service, aligning with its founding principles.

📋 Description

• Handle liability and property claims within designated authority under close supervision • Resolve coverage and liability issues in accordance with applicable state insurance laws, regulations and procedures • Investigate and adjudicate claims while verifying coverage and establishing and maintaining reserves • Secure recorded statements and draft and process correspondence, reports and records • Obtain information to determine liability and document claim files • Facilitate claim processing with other departments and assign outside experts when necessary • Establish contact with all parties involved in claims • Evaluate and negotiate claims, recognize subrogation opportunities and initiate action • Set up or issue settlement payments using approved payment methods, or decline payment within designated authority • Respond to inquiries from policyholders, agents, insurance carriers, claimants, assigned experts and others • Respond to intercompany arbitration applications with supervisor guidance and file contentions and supporting documents • Conduct research and attend industry-related and other training programs • Provide support for property claims during periods of heavy volume

🎯 Requirements

• High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience required • Bachelor’s or Associate’s degree preferred • Must obtain all required state licensing within 45 days of employment for external applicants and 90 days for internal applicants • Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred • Access to internet service with minimum speeds of 50 Mbps download and 10 Mbps upload • Ability to work the primary schedule of 8:00 a.m.–4:30 p.m., Monday through Friday, Eastern Time • Required rotating weekday evening and Saturday shifts based on business and service-level needs • Regular and predictable attendance • Ability to perform frequent manual keying, data entry, inputting information and computer use • Must learn and maintain knowledge of liability laws, motor vehicle codes, no-fault/medical management/FPB laws and bodily injury claims • Candidates located within proximity to ERIE’s Richmond Branch Office are preferred

🏖️ Benefits

• Premier health, prescription, dental, and vision benefits for you and your dependents; coverage begins your first day of work • Low contributions to medical and prescription premiums; Erie currently pays up to 97% of employees’ monthly premium costs • Traditional pension plan; full-time employees are vested after five years of service • 401(k) with up to 4% contribution match • Paid vacation, personal days, sick days, bereavement days and parental leave • Career development, including tuition reimbursement for higher education and industry designations • Company-paid basic life insurance • Short- and long-term disability insurance • Orthodontic coverage for children and adults • Adoption assistance • Fertility and infertility coverage • Well-being programs • Paid volunteer hours for community service • Dollar-for-dollar matching of charitable gifts each year • Remote work-from-home arrangement