Senior Engagement Manager

🔥 0 minutes ago

🌐 United States, Canada, +1 more countries – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 10%

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ERPA

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ERPA is a leader in enterprise application management, cloud hosting, and consulting services. With over 500 consultants and technologists worldwide, ERPA enables organizations to tackle complex challenges, focusing on maximizing technology investments through their expertise in platforms like Amazon Web Services, PeopleSoft, and Workday. ERPA provides tailored solutions across cloud migration, managed services, application modernization, and strategic consulting. Their comprehensive service portfolio is trusted by educational institutions and businesses globally, delivering high-quality project management and technical expertise that help clients achieve operational excellence and future technology roadmaps.

📋 Description

• Build lasting relationships with ERPA’s Workday customers • Manage a portfolio of Launch Flex, Launch Express, Phase X, and AMS clients • Oversee all aspects of project delivery • Contribute to the development of ERPA’s Workday practice • Serve as a culture champion for ERPA’s core values • Act as the key connection between consultants and clients • Lead multiple Workday engagements concurrently • Ensure projects remain within Statement of Work scope and meet milestone and budget targets • Gauge and report project health • Monitor risks, issues, and escalations • Conduct status updates and manage weekly, monthly, and quarterly customer governance • Assist with work assignments and resource management for Launch Flex, Launch Express, Phase X, and AMS engagements • Ensure exceptional customer satisfaction and referenceability

🎯 Requirements

• A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA • 3-6 years of experience in the Workday ecosystem (partner, Workday direct, or client-side) • Experience leading Launch Flex and Launch Express deployments to go-live • Experience managing and delivering across numerous simultaneous projects spanning Launch Flex, Launch Express, Phase X, and Optimization engagement types • Strong mastery across multiple Workday methodology approaches, including ability to articulate risk profiles, structural differences, and client readiness requirements • Prior experience managing projects utilizing Smartsheet • Ability to learn new systems quickly, including JIRA, ServiceNow, and Salesforce • Excellent verbal and written communication skills • Proactive approach to ensuring alignment with customers, consultants, and internal stakeholders • Excellent organizational skills and ability to manage competing priorities • Ability to work independently and in a team environment • Ability to travel up to 25%, as needed • Applicants must be legally authorized to work in the United States on a full-time basis • Must successfully pass the pre-employment drug screen and background investigation, which may include reference checks, criminal background investigation, and applicable licensing verification

🏖️ Benefits

• Great benefits • “People first” culture • Opportunities to be innovative and contribute new ideas • Equal opportunity employment • Substance-free and tobacco-free workplace