Learning and Development Specialist

🕒 September 10

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📚 Learning and Development

🚫👨‍🎓 No degree required

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Logo of Esquire Deposition Solutions, LLC

Esquire Deposition Solutions, LLC

201 - 500 employees

Founded 1978

💼 Consulting

🏗️ Construction

🛡️ Insurance

Consulting • Construction • Insurance

Esquire Deposition Solutions, LLC is a global litigation support and court reporting firm that provides in-person, remote, and hybrid court reporting, deposition management, transcript summaries, legal videography, interpreting, audio/video transcription, document translation, and records retrieval for law firms, corporate legal departments, and insurance clients. The company also offers web-based technology platforms (eLitigateZE, EsquireConnect, eDepository) and videoconferencing solutions, dedicated case managers, and secure document storage to schedule and manage depositions worldwide.

📋 Description

• Create structured onboarding plans for new hires • Execute onboarding and training programs within assigned business functions • Develop and deliver training on technical accuracy, customer service, and company policies • Evaluate training effectiveness through assessments and feedback • Facilitate instructor-led sessions addressing performance gaps and organizational changes • Maintain and update training materials in content and learning management systems • Collaborate with stakeholders to improve learning content • Manage e-learning content with the centralized Learning & Development team • Help define and implement employee performance quality standards • Identify training opportunities to enhance the client experience • Report training updates and performance concerns to stakeholders • Conduct site visits to assess performance and compliance • Provide short-term, on-site leadership during staffing transitions • Act as a subject matter expert for departmental procedures • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • 2+ years at Esquire or in relevant functional areas • 5+ years in customer service • Strong communication, leadership, and problem-solving abilities • Proficient in Microsoft Office Suite, Zoom, and Confluence • NetSuite experience preferred • Detail-oriented, self-motivated, and able to manage multiple priorities in a dynamic environment • Must maintain regular attendance • Able to travel as needed

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