Manager, Primary Litigation Fulfillment

🔥 0 minutes ago

🍑 Georgia – Remote

🍑 Georgia – Remote

💵 $70k - $75k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 56 days.

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Esquire Deposition Solutions, LLC

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1978

💼 Consulting

🏗️ Construction

🛡️ Insurance

Consulting • Construction • Insurance

Esquire Deposition Solutions, LLC is a global litigation support and court reporting firm that provides in-person, remote, and hybrid court reporting, deposition management, transcript summaries, legal videography, interpreting, audio/video transcription, document translation, and records retrieval for law firms, corporate legal departments, and insurance clients. The company also offers web-based technology platforms (eLitigateZE, EsquireConnect, eDepository) and videoconferencing solutions, dedicated case managers, and secure document storage to schedule and manage depositions worldwide.

📋 Description

• Serve as the central point of accountability for Primary Fulfillment Services operations from intake through delivery • Monitor queues, portlets, and workflow processes to identify bottlenecks and intervene to keep work moving • Coordinate with fulfillment teams and other departments to track commitments, verify quality, close the loop, and escalate service disruptions • Manage product delivery details and maintain accurate records in NetSuite according to organizational standards and client requirements • Handle urgent and complex production tasks and adjust solutions to meet changing client needs and deadlines • Lead quality-control efforts through follow-up, issue resolution, and process adjustments • Analyze information, identify challenges, and recommend workflow-efficiency and delivery improvements • Meet productivity requirements of at least 90% and accuracy requirements of at least 98% • Maintain workflow movement, minimize bottlenecks and delivery delays, and support client satisfaction • Perform other duties as assigned

🎯 Requirements

• At least 7 years of legal industry or law firm experience • Experience managing workflow volume and coordinating operational processes • Exceptional written and verbal communication skills • Proficiency with Microsoft Outlook, Word, and Excel • Experience maintaining detailed records and reports in NetSuite or similar systems • Strong analytical and problem-solving skills • Strong attention to detail and ability to plan work, manage competing priorities, and meet deadlines • Ability to work under pressure, adjust to changing conditions, and maintain performance and urgency • Ability to work independently while taking direction from multiple leaders • High school diploma or equivalent • Detail-oriented, dependable, collaborative, client-focused, and committed to company objectives • Ability to maintain specified productivity and quality metrics for remote-work eligibility • Ability to lift up to 50 pounds and perform pushing, bending, kneeling, and crouching

🏖️ Benefits

• Medical, dental, and vision insurance • Short- and long-term disability insurance • Basic life insurance and supplemental insurance for employees and dependents • 401(k) plan with match contribution • Two weeks of vacation leave per year, or 80 hours annually • 10 paid holidays per year • 2 paid floating holidays per year • 5 paid sick days per year • Tuition reimbursement • Remote work eligibility based on productivity and quality metrics • Reasonable accommodations for qualified individuals with disabilities

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