General Manager – Head of Consumer & Payments

🕒 January 7

🏄 California, Colorado, +4 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🌽 Illinois – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $300k - $350k / year

⏰ Full Time

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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Esusu

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🏠 Real Estate

🌍 Social Impact

Fintech • Real Estate • Social Impact

Esusu is a platform designed to help renters build credit by reporting their rent payments to the three major credit bureaus. By linking their bank accounts and sharing lease information, users can see their credit scores improve over time. The company offers a variety of financial tools, including financial coaching, credit education, and a marketplace that offers credit-building, auto, tax, and rental products and services. Esusu aims to create significant social impact by providing an inclusive credit-building membership for those who have been traditionally overlooked in the financial system.

📋 Description

• Own the end-to-end consumer business, including vision, strategy, execution, and performance. • Set and manage P&L, unit economics, and long-term growth strategy for consumer products. • Define success metrics across acquisition, engagement, performance, retention, and revenue. • Drive growth while balancing compliance, risk, and scalability. • Lead the roadmap for consumer-facing products, including payments, checkout, wallets, lending, and post-purchase experiences. • Champion simple, transparent, and trust-first consumer design. • Partner cross-functionally to deliver scalable solutions while driving core KPIs. • Make high-quality tradeoffs between speed, reliability, cost, and regulatory requirements with a maniacal focus on growth. • Leverage AI to deliver value, increase productivity, and drive delightful consumer experiences. • Own core payment flows (auth, settlement, funding, reconciliation, disputes, refunds). • Drive strategy across payment methods (cards, ACH, wallets, BNPL, alternative rails). • Manage relationships with payment processors, networks, issuing banks, and strategic partners. • Lead initiatives to improve approval rates, reduce fraud, optimize costs, and increase reliability. • Partner with Marketing and Growth teams to drive consumer acquisition and engagement. • Optimize onboarding, checkout conversion, and repeat usage through experimentation and data. • Identify and launch new consumer use cases, verticals, or geographies. • Build and lead a high-performing leadership team, including hiring, performance management, and creating leverage. • Set a strong culture of ownership, accountability, and consumer obsession. • Act as a senior leader across the company, influencing strategy beyond the consumer org. • Operate as a trusted thought partner to the Co-CEOs and the senior leadership team.

🎯 Requirements

• 10+ years of experience in consumer fintech, payments, or financial services. • Proven experience as a GM, business lead, or head of a major product line. • Deep hands-on knowledge of payments ecosystems (cards, networks, processors, issuers, fraud, disputes). • Track record of building and scaling consumer products used by millions of users generating subscription revenue.

🏖️ Benefits

• 💵Competitive Salary - for Series C - $300,000 - $350,000 annually • 📈Equity - a significant RSU grant which vest over four years with a 1 year cliff. • ✅Remote first work environment - Where we trust you to get your work done. • 🌴Generous PTO – Enjoy a generous time off policy and 14 company wide paid holidays. • 🩺Premium Health Coverage – Comprehensive medical, dental, and vision insurance. • 💳Partial-Employer Funded Health Savings Account - Available for High Deductible Plans. • 🍼Paid Parental Leave – 12 weeks of 100% pay to support growing families. • 💰Retirement Plans – Secure your future with our competitive 401(k) offerings, including a 4% company match (for US only). • 🎓Tuition Reimbursement – For qualified programs to complement work experience. • 📚Professional Development Stipend – To support your continued growth and learning. • 🤝In person and virtual team get togethers - To connect with your fellow Esusu colleagues. • 📈Free Credit Building Benefit - Build your credit score for free as an Esusu employee.