Account Manager

🕒 September 21

🇨🇦 Canada – Remote

💵 $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 8%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EventMobi

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

💼 Consulting

🍽️ Food & Beverage

✈️ Travel

Consulting • Food & Beverage • Travel

EventMobi is a comprehensive event management platform that offers a flexible range of tools for organizing in-person, virtual, and hybrid events. Founded in 2009, EventMobi provides solutions such as mobile event apps, live streaming, video production, and attendee engagement features to create immersive event experiences. The platform is trusted by associations, agencies, and corporations to handle various aspects of event management, including registration, badge design, social media integration, and analytics. With over 15 years of experience, EventMobi continues to enhance the event experience for planners and attendees alike.

📋 Description

• Manage a pipeline of existing customer business to drive customer retention and growth and achieve Net Revenue Retention and Account Retention Targets • Build long-term relationships with 150+ accounts through regular account-level debriefs, product demos, and check-in calls • Prospect for growth opportunities within the existing client base through referrals and networking initiatives • Follow the AM Daily Dashboard workflow in the CRM to ensure prioritized, regularly scheduled account touchpoints • Maintain a clean and up-to-date pipeline forecast for weekly manager review • Communicate and collaborate with Customer Success and Support teams to ensure client satisfaction • Participate and contribute to team meetings, Slack discussions, and 1:1s • Use phone, meetings, in-mails, and emails to proactively engage and grow accounts • Act as primary owner of existing client business • Provide product demos, educate customers on new services, gather feedback, and ensure overall event success to drive account growth and retention

🎯 Requirements

• 3-4 years experience in B2B Sales • Prior outbound or prospecting experience is a plus! • A track record of achieving and/or exceeding targets through upsell and growth • Unbeatable listening skills • Extensive experience working within CRM such as HubSpot or Salesforce • Obtained a Bachelor's degree or equivalent • Outstanding communication skills • Adaptable to change • Organized and proactive • Solution-oriented • Safe, comfortable, and ergonomic workspace • Private and quiet workspace • Reliable internet connection capable of participating in video calls, with at least 30Mbps download speed • Ability to accommodate EST working hours

🏖️ Benefits

• Stock Options • Dental, Health, Life, Mental Health Consultations (GreenShields+) • 3-weeks vacation • 1 week Sick Days • 3 summer days • Birthday holiday • Opportunities to meet co-workers in person throughout the year • Top of the line hardware • Best collaboration software for remote work • Caring co-workers • Equal opportunity employer • Accommodations available upon request during the selection process