Associate Account Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $85k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Everbridge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Everbridge is a company specializing in critical event management solutions designed to enable organizations to plan, anticipate, mitigate, respond to, and recover from unexpected events. With a broad suite of products including risk intelligence, mass notification, crisis management, and public warning systems, Everbridge is committed to maximizing organizational resilience through their integrated Everbridge 360™ platform. Serving industries such as financial services, healthcare, technology, telecommunications, energy, and government sectors, Everbridge helps over 6,500 global customers manage critical events more effectively. Their solutions ensure workforce safety, protect assets, and maintain business continuity during disruptions, ensuring swift communication and effective management of crises.

📋 Description

• Cultivate and maintain ongoing customer relationships by assessing customer needs, understanding business requirements, and managing expectations • Identify expansion opportunities and collaborate with the sales team to close additional product or service opportunities • Expand customer utilization of products and services via professional services • Monitor customer environments and promote alternative products or services as solutions • Review customer usage and service-case activity to identify and mitigate risk and adoption issues • Act as an escalation point for Technical Support to resolve customer-related issues • Schedule regular customer success reviews • Share best practices and maximize product and service value • Become a recognized expert in the assigned vertical-focused customer base • Maintain subject matter expertise in Everbridge products • Represent understanding of customers’ business strategy and operations • Use Salesforce.com CRM consistently and effectively • Meet or exceed renewal and growth sales objectives and monthly KPIs • Retain and grow existing customer accounts and support successful deployment of Everbridge’s xMatters suite • Proactively manage accounts by phone, email, and Zoom

🎯 Requirements

• BS or BA in a relevant field or applicable experience • Minimum of 1-3 years of dedicated, successful sales, account management, sales engineer, or relevant experience • Verifiable history of meeting and exceeding sales quotas • Demonstrable skills in promoting and maintaining customer satisfaction • Superior work ethic and ability to work independently or as a team • Strong presentation, organizational, and planning skills • Excellent verbal and written communication skills • Solid technical acumen • Motivated and energetic self-starter • Ability to work in a high-paced, results-oriented environment

🏖️ Benefits

• Healthcare benefits • Dental benefits • Parental planning benefits • Mental health benefits • Disability income benefits • Life and AD&D insurance • 401(k) plan and match • Paid time off • Fitness reimbursements