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Security Operations Associate

🕒 September 14

🇺🇸 United States – Remote

💵 $49.7k - $66k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛡️ Security Operations

Where this job comes from

Posted on Everbridge's careers page, not through a job board

First seen by Remote Rocketship September 14

Still open on Everbridge's site. Checked 5 hours ago.

Logo of Everbridge

Everbridge

1001 - 5000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Everbridge is a company specializing in critical event management solutions designed to enable organizations to plan, anticipate, mitigate, respond to, and recover from unexpected events. With a broad suite of products including risk intelligence, mass notification, crisis management, and public warning systems, Everbridge is committed to maximizing organizational resilience through their integrated Everbridge 360™ platform. Serving industries such as financial services, healthcare, technology, telecommunications, energy, and government sectors, Everbridge helps over 6,500 global customers manage critical events more effectively. Their solutions ensure workforce safety, protect assets, and maintain business continuity during disruptions, ensuring swift communication and effective management of crises.

📋 Description

• Maintain operational and administrative oversight of assigned potential, live, and completed security projects • Support projects from inception through completion, including planning, execution, administration, and follow-up • Manage client and vendor communications • Maintain accurate, current, and complete records in Salesforce Health Cloud, Salesforce, and SharePoint • Collaborate with Security Operations team members to provide operational support and coordination • Administer Secure Journey Management tasks, including car and driver, close protection, and meet-and-greet services • Create and manage cases, folders, task checklists, and risk assessments • Gather client requirements and source and validate vendor quotations • Prepare service proposals, quotations, letters of engagement, and related documentation • Apply rate cards, taxes, exchange rates, and margins accurately • Coordinate approvals, supplier confirmations, purchase orders, and invoicing • Monitor live tasks, manage updates, post-task closure, and financial reconciliation • Assist with operational security requests received via Everbridge Assist • Provide initial acknowledgment and administrative setup for short-notice requests • Monitor and respond to operational communication channels including email, Slack, Teams, and WhatsApp • Review monthly open purchase order reports and provide feedback • Maintain accurate records and documentation across all systems

🎯 Requirements

• Minimum of two (2) years of relevant experience or demonstrated transferable skills • Bachelor’s degree • Prior experience in security, intelligence, or operational risk environments • Background in military, diplomatic, law enforcement, or close protection operations in high-risk environments

🏖️ Benefits

• Healthcare benefits • Dental benefits • Parental planning benefits • Mental health benefits • Disability income benefits • Life and AD&D insurance • 401(k) plan and match • Paid time off • Fitness reimbursements • Remote work arrangement

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