VP, Strategic Account Management

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $174k - $249k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

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Everbridge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Everbridge is a company specializing in critical event management solutions designed to enable organizations to plan, anticipate, mitigate, respond to, and recover from unexpected events. With a broad suite of products including risk intelligence, mass notification, crisis management, and public warning systems, Everbridge is committed to maximizing organizational resilience through their integrated Everbridge 360™ platform. Serving industries such as financial services, healthcare, technology, telecommunications, energy, and government sectors, Everbridge helps over 6,500 global customers manage critical events more effectively. Their solutions ensure workforce safety, protect assets, and maintain business continuity during disruptions, ensuring swift communication and effective management of crises.

📋 Description

• Lead, coach, and develop a high-performing team of Strategic Account Managers. • Build and execute account strategies that increase retention, expansion, adoption, and long-term customer value. • Strengthen executive customer relationships and position Everbridge as a trusted resilience partner. • Identify growth opportunities and collaborate with Account Executives to expand existing accounts. • Create scalable playbooks, campaigns, and training that strengthen the team’s solution-selling capabilities. • Serve as an executive sponsor for key accounts, supporting renewals, negotiations, and strategic opportunities. • Partner with Sales, Customer Success, Product, Marketing, and Professional Services to deliver an exceptional customer experience. • Lead account, pipeline, territory, and forecast reviews, providing focused coaching and removing barriers to success. • Deliver accurate forecasts and communicate performance, risks, and opportunities to senior leadership. • Maintain a strong understanding of the market, Everbridge solutions, and our competitive differentiators. • Consistently achieve or exceed retention, growth, and broader performance objectives.

🎯 Requirements

• 15+ years of enterprise software sales, account management, or related commercial experience. • 10+ years of successful leadership experience in a SaaS sales or account management organization. • A proven record of improving retention, expanding strategic accounts, and achieving revenue targets. • Demonstrated success recruiting, coaching, and retaining high-performing teams. • Strong executive presence and the ability to build trusted relationships across complex organizations. • Expertise in consultative selling, account planning, opportunity development, and negotiation. • Strong analytical, problem-solving, presentation, and communication skills. • Proficiency with Salesforce or a comparable CRM platform. • Fluency in English and willingness to travel approximately 30–40%.

🏖️ Benefits

• healthcare • dental • parental planning • mental health benefits • disability income benefits • life and AD&D insurance • 401(k) plan and match • paid time off • fitness reimbursements