General Manager – Studio Director

🔥 18 hours ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $180k - $210k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Own the Studio Director P&L, including revenue, retention, margin and growth, and deliver the business plan against EverPro’s objectives • Define and champion the product’s strategic direction based on market dynamics, customer insight, competitive positioning and value creation • Determine target customer segments and align the product roadmap, go-to-market motion and resources • Grow payments and financial-services revenue alongside subscription revenue by driving payments attach, activation, volume and monetization • Set and drive pricing, packaging and monetization decisions • Represent the business in monthly and quarterly reviews, budgeting, forecasting and long-range planning • Lead product, engineering, customer experience, sales and marketing teams through dotted-line reporting • Set goals, hold leaders accountable, and make hiring, performance-management, development and personnel decisions • Build a high-ownership culture and make resourcing and investment decisions • Own product-roadmap prioritization with product and engineering leads • Engage directly with studios, prospects and key accounts to inform decisions • Identify and drive partnerships and ecosystem opportunities • Partner with shared corporate functions and the Payments organization • Collaborate with other EverPro GMs and leaders on shared goals and opportunities • Drive financial, operational, customer-satisfaction, product and efficiency KPIs • Use data, analytics, customer feedback and market trends to make decisions • Improve cross-functional workflows and business-performance management

🎯 Requirements

• 8+ years of progressive leadership in SaaS or technology businesses, including general management or ownership of a business unit or product line • Demonstrated P&L accountability and a track record of growing a small-to-mid-sized software business at double-digit rates • Experience directly or in matrixed organization, leading multiple functions — some combination of product, engineering, customer experience, sales and marketing — including hiring and developing leaders • Experience with payments or financial services offerings embedded in software — ideally integrated payments in vertical SaaS — including attach, pricing and monetization, and partnering with a payments or fintech organization • Ability to operate within a larger, matrixed organization while running an independent business • Experience in vertical SaaS serving small businesses; studio, fitness, education, class-management or adjacent markets a strong plus • Bachelor’s degree required; MBA or advanced degree a plus • Strong understanding of SaaS models and metrics • Understanding of SaaS and payments economics and how to optimize the combined business • Strong financial literacy • Must be eligible to work without sponsorship • Willingness/ability to travel to the corporate headquarters in Denver, Colorado, or other office locations around North America

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development through Udemy • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program • Student Loan Repayment Program

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