RCM Vendor Operations Manager

Job not on LinkedIn

🔥 2 hours ago

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 23 days.

Apply Now

Find Similar Remote Jobs

EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Serve as the primary point of contact for billing vendors and foster strong relationships and effective communication • Function as the operational liaison for offshore resources across multiple BPO vendors • Monitor daily production output, quality metrics, and productivity across offshore teams • Coordinate staffing, scheduling, and resource allocation with offshore team leads • Facilitate communication between onshore operations and offshore teams • Conduct regular vendor business reviews and identify improvement opportunities • Develop and refine standard operating procedures for offshore operations • Lead process improvement initiatives to enhance efficiency and accuracy, reduce errors, and improve collections • Translate vendor performance data into actionable insights • Coordinate training programs on new features, system updates, and best practices • Ensure offshore teams stay current with RCM industry standards and regulatory changes • Support knowledge transfer and change management initiatives • Identify and mitigate risks related to vendor operations • Provide input into vendor selection, contracting, and long-term sourcing strategy • Maintain operational relationships with existing BPO vendor management • Escalate issues and coordinate resolution with vendor leadership • Support the Operations Manager with vendor performance data and insights • Collaborate with IT on system access, permissions, and technical support • Assist with vendor onboarding of new processes or team members • Act as escalation point for vendor-related issues impacting client billing outcomes

🎯 Requirements

• Associate's or Bachelor's degree in Healthcare Administration, Business, Finance, or related field preferred • Minimum 3+ years of healthcare RCM experience (billing, coding, collections, or related) • Experience working with or coordinating offshore teams and vendors (direct employee management not required) • Strong understanding of revenue cycle processes, metrics, and industry standards • Familiarity with EHR/PM systems, claims clearinghouses, and payer rules/regulations (DrChrono experience a plus) • Analytical mindset with proven ability to interpret performance data and identify improvement opportunities • Strong communication and problem-solving skills for managing remote/offshore relationships • Proficiency in Microsoft Office Suite, particularly Excel • Self-motivated with ability to work independently in a remove environment • Process improvement or training experience preferred • Healthcare billing/coding certification (CPC, CCS, or equivalent) preferred • Must be eligible to work without sponsorship in the United States

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume