Medical Information Specialist, Spanish & English Speaking

🔥 42 minutes ago

🌐 United States, United Kingdom, +6 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇵🇱 Poland – Remote 🇮🇪 Ireland – Remote 🇮🇹 Italy – Remote 🇵🇹 Portugal – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Respond to product information requests through call center staffing and medical communications • Translate English documents into the target language or vice versa and deliver translated responses by phone or in writing • Triage and respond to drug information inquiries from healthcare professionals and patients • Disseminate drug information verbally or in written correspondence • Identify adverse events and product complaints during customer interactions • Perform intake to generate initial adverse event and product complaint reports in compliance with company and client SOPs • Fulfill local regulatory authority requirements for post-marketing adverse event reporting • Assess what information must be obtained and determine the appropriate depth of information collection • Write adverse event and product complaint narratives and medical inquiry custom responses • Coordinate quality-related complaint response processes with Quality Assurance, Regulatory Affairs, and complainants • Evaluate medical literature and develop written information for healthcare professionals • Support market and competitive product research, system development, sales training projects, and field liaison activities • Perform medical writing and assigned on-call responsibilities • Maintain and improve Medical Communications Call Centre customer service and process metrics

🎯 Requirements

• Life Sciences or healthcare degree or equivalent • Strong clinical background • Excellent verbal and written communication skills • English C1 level obligatory • Mother tongue fluency in Italian essential • Strong translation skills • Fluent English along with Native Spanish • Brazilian Portuguese is a plus • Call Center, Medical Information, pharmaceutical industry, and clinical experience, including medical writing, preferred • Proficiency in Microsoft Word, Excel, and other Windows applications • Experience with Medical Information Management Systems, Safety Databases, or equivalent preferred • Ability to work US hours, 9-hour shifts between 2pm and 2am CET, Monday-Friday • Must be legally eligible to work in the European Union or the UK • Ability to travel up to 10%

🏖️ Benefits

• Home office-based work or European Hub Office • Remote work option • Full-time employment • On-call responsibilities on an assigned basis • Up to 10% travel requirement • Equal Opportunity Employer • Diversity, Equity & Inclusion commitment