Medical Information Specialist

🔥 0 minutes ago

🌐 United States, United Kingdom, +6 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇵🇱 Poland – Remote 🇮🇪 Ireland – Remote 🇮🇹 Italy – Remote 🇵🇹 Portugal – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Provide medical communications services for healthcare providers, patients, and industry clients • Translate English documents into the target language or vice versa and deliver translated responses by phone or in writing • Triage and respond to drug information inquiries from healthcare professionals and consumers/patients • Disseminate drug information verbally or in written correspondence • Identify adverse events and product complaints during customer interactions • Perform intake to generate initial adverse event and product complaint reports in compliance with company and client SOPs • Fulfill local regulatory authority requirements for post-marketing adverse event reporting • Assess what safety information must be obtained and the appropriate depth of information collection • Write adverse event and product complaint narratives and medical inquiry custom responses • Coordinate quality-related complaint processes with Quality Assurance, Regulatory Affairs, and complainants • Evaluate medical literature and develop written drug information for healthcare professionals • Support market and competitive product research, system development, sales training, and field liaison projects • Perform medical writing and assigned on-call duties • Maintain and improve Medical Communications Call Centre customer service and process metrics

🎯 Requirements

• Life Sciences or healthcare degree or equivalent • Strong clinical background • Excellent verbal and written communication skills • English C1 level obligatory • Strong translation skills • Preferred Pharma D / M Pharma, MSc in Life Sciences or healthcare, or related degrees such as BSc/MSc in Pharmacy, Biomedical Sciences, Anatomy & Physiology, Health Science, or Human Science • Preferred experience in call center, medical information, pharmaceutical industry, clinical settings, and medical writing • Fluent English • Computer proficiency in Microsoft Word, Excel, and other Windows applications • Experience with Medical Information Management Systems, Safety Databases, or equivalent • Legally eligible to work in the European Union or the UK • Ability to work Europe working hours between 8am–6pm CET Monday–Friday • Ability to travel up to 10% • Ability to work assigned on-call responsibilities • Professional integrity, credibility, character, and ethical behavior

🏖️ Benefits

• Full-time employment • Home office-based work or European Hub Office • Day off in lieu when working on Bank Holidays • Travel generally not required; travel up to 10% • Great Place to Work certified employer • Inclusive and diverse workplace • Equal Opportunity Employer