Operations Coordinator

🔥 0 minutes ago

🔔 Pennsylvania – Remote

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💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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EVERSANA

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Provide project management support to implement project plan activities in systems and tools • Ensure activities follow health, safety, regulatory standards, and SOPs • Coordinate communication with team members, vendors, and external stakeholders • Maintain accurate project files, tracking systems, and records • Oversee onboarding activities, including roster management and project setup in Concur and Salesforce • Manage onboarding and offboarding tracking tasks for project teams • Support cross-functional tasks involving CRM, incentive compensation, data, and reporting • Coordinate communication with internal workstreams regarding project strategies and milestones • Attend internal and external project calls • Evaluate business opportunities and remove organizational barriers • Collaborate with subject matter experts on operational execution • Participate in status review and formal project review meetings • Work with the Client Engagement Director to resolve issues • Escalate unresolved issues with recommended mitigation strategies • Manage administrative needs and project interdependencies • Demonstrate inclusive behaviors and proactively manage bias • Perform other duties as assigned

🎯 Requirements

• Minimum 3+ years of experience in client services, operational management, or account manager role • Knowledge of Life Sciences commercial operations • Proficiency in Microsoft Office applications: SharePoint, Excel, PowerPoint, and Word • Proficiency with SmartSheet • Strong aptitude for automated systems • Strong analytical skills • Project management principles and skills • Strong customer service and account management skills • Strong organizational and multitasking skills • Ability to translate customer needs into technical requirements • Excellent oral and written presentation and interpersonal skills • Ability to maintain confidentiality and ethical standards • BA/BS degree preferred, or 3+ years of equivalent/relevant experience • Travel requirement of 5% • Availability for 40 hours per week, Monday-Friday

🏖️ Benefits

• Competitive salaries and benefits • Remote work option • Equal opportunity employer • Reasonable accommodation during the hiring process • Diversity, equity, and inclusion commitment

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