Account Manager

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Everway

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

☁️ SaaS

Education • Accessibility • SaaS

Everway is a technology company that specializes in creating innovative tools designed to enhance learning and accessibility in both educational and workplace settings. With a focus on understanding and empowering individuals with diverse learning needs, their products support literacy, math accessibility, and inclusive learning experiences. Formerly known as n2y and Texthelp, Everway aims to break down barriers and promote neuroinclusion, ensuring that everyone has the opportunity to thrive in their educational and professional environments.

📋 Description

• Grow revenue across an existing portfolio of mid-market customers • Build account plans, deepen customer relationships and identify opportunities to increase product adoption and expand use of Everway's Planning, Curriculum and AT solutions • Work closely with Customer Success to assess adoption and account-health signals and identify expansion conversations • Partner with the Renewal Rep to support renewals and at-risk accounts • Own expansion strategy and account plans across an assigned customer portfolio • Identify and progress cross-sell and upsell opportunities • Manage expansion opportunities from discovery and qualification through proposal, negotiation and close • Maintain accurate CRM records, pipeline information, forecasts and opportunity reporting • Collaborate with Marketing, Customer Success, Finance, Legal, Product and Implementation teams • Capture and communicate customer feedback, market intelligence and competitive insights • Track expansion revenue, pipeline and activity targets • Represent Everway at customer meetings, conferences, webinars and industry events as required • Travel as needed for customer engagement, industry events and sales opportunities

🎯 Requirements

• 3+ years of account management, expansion sales or consultative sales experience in SaaS, EdTech or a related environment • Demonstrated success growing revenue within an existing customer portfolio through cross-sell, upsell or account expansion • Experience managing a portfolio of existing accounts and developing account plans to prioritise growth opportunities • Experience managing commercial opportunities through a structured sales process from discovery through negotiation and close • Consultative selling skills, with experience building relationships across multiple customer stakeholders • Experience managing sales pipeline, forecasting and commercial reporting using CRM data • Clear and effective communication with customers, colleagues and stakeholders • K-12, education or public-sector account management or sales experience, including an understanding of education funding cycles and purchasing processes • Familiarity with MEDDPICC or a similar sales methodology • Familiarity with CRM platforms such as Salesforce • Experience using AI tools to support customer research, account planning, forecasting or workflow efficiency

🏖️ Benefits

• Competitive salary with bonus opportunities • Flexible work schedules • Comprehensive health and wellness benefits • Flexible time off plans • Career growth through development programs • Collaborative, innovative culture