Team Manager, Enterprise Account Management

🔥 17 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TeamViewer

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 Series unknown on 2009-02

SaaS • B2B • Enterprise

TeamViewer is a software company that provides secure, cloud-based remote access, remote support, and digital employee experience (DEX) tools for IT teams and enterprises. Its platform combines remote control, endpoint monitoring and management, automated remediation, and augmented reality workflows for frontline operations — with integrations into systems like Microsoft Intune, ServiceNow, and Salesforce. TeamViewer targets businesses of all sizes with specialized enterprise offerings (Tensor, DEX, Frontline), emphasizing security, compliance, and scalable device management.

📋 Description

• Lead, coach, and develop a team of six Enterprise Account Managers • Conduct weekly 1:1s, call and deal reviews, account-plan reviews, and maintain a documented development path for every representative • Own gross revenue retention, net revenue retention, and expansion attainment across the Americas $10K+ book • Run weekly renewal and expansion forecasts by stage and category • Present forecasts in regional forecast calls with Account Executive and Enterprise Account Specialist leaders • Maintain account books and territories, including account caps, rebalancing, and assignments • Drive the renewal process with early engagement, value narratives, risk identification, and escalation of multi-year and pricing decisions • Own the operating agreement with the Enterprise Account Specialist team and ensure timely handoffs • Recruit, interview, onboard, and ramp Account Managers • Partner with Solution Engineering, Customer Success, Support, Sales Operations, and Finance to remove retention and expansion blockers • Bring customer and market insights to Product and leadership • Run quarterly business reviews covering results, upcoming renewals, expansion pipeline, and account whitespace

🎯 Requirements

• 5+ years in enterprise account management, renewals, or customer-facing sales with existing customers in SaaS or technology • 2+ years leading a quota-carrying team as a first-line manager • Track record of owning and reporting a retention or revenue number for a team • Disciplined weekly forecasting and reputation for accuracy • Proven coaching ability, with experience developing account managers or sellers into top performers • Strong commercial judgment on renewals, multi-year structures, pricing, and procurement in mid-size and large organizations • Ability to set and hold operating agreements with peer leaders and cross-functional teams • Fluency in Salesforce forecasting, pipeline hygiene, and account-planning cadences • Domain experience in remote connectivity, IT management, or adjacent enterprise software preferred • Remote within the US with regular travel to Tampa and to customers

🏖️ Benefits

• Competitive compensation and bonuses • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive Health insurance package including the option of 100% employer-paid medical coverage • Up to 12 weeks of Parental Leave • Basic Life Insurance • Short-Term & Long-Term Disability, 100% employer-paid • Quarterly teambuilding events • Leadership luncheons • Companywide “All Hands” meetings • Open door policy • Business casual dress code • Professional and personal growth opportunities • Workplace accommodations and adjustments during the application or hiring process