Retail Fulfillment Manager

🔥 12 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Everyday Dose

WebsiteLinkedInAll Job Openings

11 - 50 employees

🍽️ Food & Beverage

🧘 Wellness

👥 B2C

Food & Beverage • Wellness • B2C

Everyday Dose is an alternative to normal coffee and stimulants. They are the first mushroom company to combine functional mushrooms, collagen protein, and nootropics to activate your DOSE (Dopamine, Oxytocin, Serotonin & Endorphins).

📋 Description

• Own retail purchase orders from receipt through shipment and ship confirmation, ensuring complete and timely fulfillment • Identify and resolve inventory shortages, carton or case-pack mismatches, labeling issues, and other fulfillment risks • Manage the day-to-day relationship with the retail 3PL, including performance reviews, scorecards, SLA accountability, escalations, and corrective action plans • Monitor retailer and distributor requirements, routing-guide compliance, dock appointments, onboarding requirements, deductions, and chargebacks • Investigate retailer deductions, dispute invalid charges, maintain chargeback logs, and file claims with the 3PL • Coordinate outbound dock appointments with carriers, brokers, retailers, and the 3PL • Lead operational item setup and onboarding for new retail accounts, including item data, GTIN and case configuration, portals, samples, and checklists • Manage fulfillment documentation, including item specifications, pallet configurations, UCC-128 labeling, ASN compliance, and regulatory workflows • Audit 3PL and freight invoices against contracted rates and accessorial charges and resolve discrepancies with Finance and Logistics • Monitor SKU inventory, maintain safety stock, support cycle counts, reconcile WMS and system-of-record discrepancies, and manage aging inventory disposition • Build and maintain PO tracking, KPI dashboards, scorecards, and reporting for Operations and Retail leadership • Implement process improvements to reduce cost per order, improve fulfillment cycle time, and scale operations

🎯 Requirements

• 5–7 years of experience in retail fulfillment, supply chain, or 3PL/warehouse operations management, ideally within CPG • Demonstrated experience directly managing a 3PL relationship, including SLA enforcement, performance scorecards, escalations, and corrective action plans • Hands-on experience with major retailer compliance and routing-guide requirements, such as Walmart, Target, or Costco • Working knowledge of EDI and ASN processes • Experience auditing freight and 3PL invoices and resolving billing discrepancies • Strong understanding of inventory management principles, including safety stock, reorder points, cycle counting, and inventory turns • Advanced Excel or Google Sheets skills and experience working within WMS, ERP, or inventory management systems • Strong analytical and problem-solving skills with the ability to identify root causes and turn data into clear next steps • Excellent written and verbal communication skills and confidence holding external partners accountable • Highly organized and comfortable managing multiple orders, partners, deadlines, and retailer requirements at once • Comfortable operating in a fast-moving environment where priorities can shift quickly • Bachelor’s degree in Supply Chain Management, Business, Logistics, or a related field (nice to have) • APICS/CPIM, CSCP, or Lean Six Sigma certification (nice to have) • Experience scaling retail fulfillment operations within a high-growth CPG or DTC-to-retail brand (nice to have) • Familiarity with GS1 labeling standards and UCC-128 case labels (nice to have) • Experience managing retailer chargeback resolution processes (nice to have) • Experience with SOS Inventory, NetSuite, or similar inventory/ERP systems (nice to have)

🏖️ Benefits

• Comprehensive medical, vision, dental, and prescription plan coverage for team members working 32+ hours per week; company covers 75% of employee premiums • Company-sponsored 401(k) plan with a match of up to 80% of contributions, capped at 5% of salary • $500 monthly wellness credit through JOON for salaried employees • Helpr access to vetted backup childcare and family support caregivers • Equity and benefits included in total compensation