Operations Specialist

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🏄 California – Remote

🏄 California – Remote

💵 $30 - $40 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Executive Functions

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2024

📱 Media

⚖️ Legal

Media • Legal

Executive Functions is a Substack publication run by Bob Bauer and Jack Goldsmith, two former senior government lawyers from different political backgrounds and administrations. The newsletter decodes presidential power issues and controversies, publishes legal analysis, commentary, podcasts/interviews, and hosts posts about current legal and political developments. It features articles, media (audio segments), and hiring notices for interns. The content focuses on law, presidential powers, conflicts of interest, and political/legal commentary.

📋 Description

• Serve as a responsive point of contact for clients and families. • Support new client onboarding and ensure required documentation is complete. • Respond to questions regarding scheduling, services, billing, and general operations. • Maintain accurate client records and follow up on outstanding items. • Manage and support client billing processes. • Review bi-weekly TutorBird billing for accuracy. • Respond to client questions regarding invoices and payments. • Track outstanding balances and assist with accounts payable and reimbursements. • Support financial reporting and data collection. • Maintain and improve company processes and SOPs. • Assist with school district contracts, compliance, and billing. • Track insurance, licenses, certifications, and renewal deadlines. • Maintain accurate organizational records. • Identify opportunities to improve workflows and efficiency. • Become proficient in EF Specialists’ systems, including TutorBird, Google Workspace, BambooHR, QuickBooks Online, PeopleKeep, Zoom, Google Meet, Excel, and Google Sheets. • Provide basic troubleshooting, training, and support to team members. • Support HR and administrative activities as needed. • Assist with meetings, events, and special projects. • Help management track operational goals and KPIs. • Provide day-to-day problem-solving and operational support to the team. • Complete additional responsibilities as assigned by management.

🎯 Requirements

• Bachelor’s degree preferred. • At least 3 years of experience in operations, administration, customer service, billing, or a related field. • Strong organizational and customer service skills. • Excellent written and verbal communication. • Strong Excel and Google Sheets skills. • Comfortable learning and managing multiple technology systems. • Experience with billing, HR, compliance, or financial administration is a plus. • Ability to work independently, manage multiple priorities, and meet deadlines. • Strong judgment, problem-solving skills, and attention to detail. • Ability to handle confidential information professionally. • Positive, collaborative, proactive, and responsive. • CA applicants only.

🏖️ Benefits

• Full Remote • 401K Match • Health care reimbursement for 30+ hours • Technology Reimbursement