Clinical Readmission Review Quality Analyst

🕒 September 21

🇺🇸 United States – Remote

💵 $60.1k - $98.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 $2M Venture Round on 2015-01

Healthcare • Insurance • Logistics

EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data.

📋 Description

• Apply clinical judgment and readmission review knowledge to ensure audit accuracy and consistency • Perform quality reviews of random and targeted samples of Clinical Readmission Review Auditor work • Validate findings, no-findings, clinical rationale, and supporting documentation • Follow approved sampling methodology for random, targeted, and follow-up quality reviews • Apply quality scoring criteria to evaluate audit accuracy, documentation quality, and program adherence • Confirm readmission determinations are supported by medical records, clinical criteria, client requirements, and internal procedures • Review audit documentation for clarity, completeness, grammar, evidence-based support, and EXL quality expectations • Provide feedback and coaching support to Clinical Readmission Review Auditors • Identify audit trends, missed opportunities, recurring errors, and potential referrals for escalation • Perform root cause analysis and recommend corrective actions • Support calibration discussions, quality monitoring, procedure updates, and training opportunities • Write communications documenting review outcomes, findings, rationale, trends, and next steps • Maintain quality review results and reporting for performance monitoring, trend analysis, and leadership review • Communicate quality results, barriers, trends, and improvement recommendations to peers and management • Follow company compliance, information security, HIPAA, and regulatory policies

🎯 Requirements

• Registered Nurse required • Associate’s or Bachelor’s degree required • Active, unrestricted RN license in the United States required • 5+ years of acute care nursing, utilization review, clinical auditing, readmission review, quality review, or related healthcare experience preferred • Prior readmission, potentially preventable readmission, quality control, secondary review, peer review, audit validation, or clinical audit quality monitoring experience preferred • Knowledge of potentially preventable readmission concepts, readmission drivers, discharge planning, transitions of care, and medical necessity preferred • Strong knowledge of inpatient medical record review, discharge planning, readmission drivers, medical necessity, transitions of care, and documentation requirements • Ability to synthesize complex inpatient medical record documentation and make objective, evidence-based quality determinations • Excellent written and verbal communication skills • Strong analytical skills and attention to detail • Ability to provide professional feedback • Proficiency in Excel, Word, Outlook, OneNote, and general computer applications • Ability to work independently in a remote environment and deliver results during EXL core business hours • HIPAA compliance knowledge

🏖️ Benefits

• 100% remote, U.S.-based work opportunity • Up to 10% annual travel • Benefits information provided at https://www.exlservice.com/us-careers-and-benefits

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